Clinical Implementation Specialist

ZOLL Medical Corporation; Bologna; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

ZOLL Medical Corporation is seeking a Clinical Implementation Specialist to support the European EMS and Hospital Sales Teams. The ideal candidate will be based in Northern Italy, requiring fluency in Italian and English, with proficiency in French highly desirable. The role involves creating and conducting training programs for ZOLL's Resuscitation products.

The position entails significant travel (75%) to customer sites, a background in critical or emergency care, and strong communication skills. Join our team dedicated to improving patient outcomes.

Competenze

• Minimum of five years of experience in critical or emergency care setting.
• Hospital and EMS-based experience; resuscitation experience preferred.
• Clinical training experience ideally at instructor/coordinator level.

Mansioni

• Create customized product training programs for ZOLL customers.
• Conduct product end-user training.
• Act as ZOLL liaison for all product training requirements.

Conoscenze

Paramedic or nurse

Five years experience in critical or emergency care

Excellent communication skills

Proficiency in Microsoft Office

Descrizione del lavoro

Acute Care Technology

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

The ideal candidate will be based in Northern Italy around Bolgona, Milan or Turin. Besides fluency in Italian and English, proficiency in French is highly desirable. Travel for the role will be 75% and will eventually entail some trips to support the French market.

Job Summary

The Clinical Implementation Specialist is responsible for supporting the European EMS and Hospital Sales Teams by providing world‑class training and implementation of ZOLL’s Resuscitation products. Reports to Senior Clinical and Data Implementation Manager.

Essential Functions

• Create customized product training programs for ZOLL customers.
• Perform product ‘Train the Trainer’ education for customers.
• Conduct product end‑user training.
• Participate in product‑related sales training for new territory managers.
• Act as ZOLL liaison for all product training requirements during initial process.
• Create, plan and execute customer hand‑off to ZOLL Support.
• Ability to travel to customer sites, estimated 75%.
• Participate in marketing feedback for continuous product enhancement.
• Ability to recognize and elevate any potential issues to internal teams.

Skill Requirements

• Paramedic or nurse with a minimum of five years of experience in the critical or emergency care setting.
• Hospital and EMS‑based experience; resuscitation experience preferred.
• Clinical training experience (12‑Lead, ETCO₂, etc.) ideally at instructor/coordinator level.
• ALS/APLS/ACLS provider.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office products (Word, Excel, Access, PowerPoint, etc.).
• Strong proactive approach.
• Ability to lift 12 kilograms.
• Excellent organization and analytical skills.