Clinical Education Specialist MR- Apprentice

MS0012 GE Medical Systems Italia SpA; Milano; Ibrido; EUR 26.000 - 35.000; Tempo pieno

Descrizione del lavoro

GE HealthCare in Milano seeks an apprentice Clinical Education Specialist MR to train clinicians on MRI products, under supervision. You will deliver post-sales training, support customers onsite or digitally, and coordinate with sales and service teams across Italy.

The role requires a Master degree in Biomedical Engineering or Radiography, fluency in English and Italian, and willingness to travel up to 80% of the time.

Competenze

• Fluent in English and Italian.
• Curiosity and passion for medical products and technology.
• Excellent interpersonal skills including good communication skills.
• Self-motivated with initiative to identify opportunities for improvement.
• Team oriented with a customer satisfaction mindset.
• Willingness to travel up to 80% of time.

Mansioni

• Provide onsite clinical applications training to users of GE equipment.
• Coordinate installations and initial clinical applications with sales, service and the zone Clinical Education Manager.
• Conduct high quality application trainings at customer sites to ensure safe use and optimal image quality.
• Maintain satisfactory after-sale relationships and develop long-term customer relationships.
• Promote differentiators based on customer needs and benefits sought.
• Develop a network of key opinion leaders within the territory.
• Support trade shows, workshops, show sites and customer visits.
• Support deployment of digital tools and digital transformation of clinical education.
• Document trainings, site visits and customer interactions per local protocol.

Conoscenze

Fluent in English

Fluent in Italian

Interpersonal skills

Communication skills

Self-motivation

Initiative

Customer-centric mindset

Team oriented

Flexibility/adaptability

Willingness to travel

Teaching skills/experience

Empathy

Formazione

Master degree in Biomedical Engineering or Radiographer degree

Descrizione del lavoro

Job Description Summary

The apprentice will be trained in 30 months as Clinical Education Specialist MR, he/she will be responsible (under supervision) for delivering formal training on MRI products. Responsible (under supervision) for post-sales training and support customers either on-site or via digital platforms.

Annual Salary Gross: 30,422.77 EUR - C.C.N.L per i dipendenti dalle Industrie Metalmeccaniche private e della Installazione di impianti sottoscritto da Federmeccanica, Assistal, Fim-CISL, Fiom-CGIL e Uilm-UIL.

Essential Responsibilities under supervision:

• Provide onsite clinical applications training to users of GE equipment in given a modality area.
• Co-ordinate installations and initial clinical applications alongside sales, service and the zone Clinical Education Manager.
• Conduct high quality application trainings at customer sites to ensure customer's safe and effective use of GE equipment’s, optimizing image quality and productivity.
• Maintaining satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.
• Promote unique differentiators based on customer's clinical needs, competition, values and benefits sought.
• Continuously develop and improve a network of key opinion leaders within the assigned territory.
• Support Trade show/Workshops/show sites/Customer visits.
• Support the deployment of digital tools and embrace the digital transformation of clinical education.
• Document trainings, site visit’s and Customer interactions as per the local protocol.

Qualifications/Requirements:

• Education: Master degree in Biomedical Engineering or Radiographer degree.
• Curiosity and passion for medical products and technology.
• Excellent interpersonal skills including good communication skills.
• Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve.
• Team oriented with a customer satisfaction mindset.
• Willingness to be flexible/adapt to changing work environments.
• Ability to travel and be at customer sites up to 80% of the working time (annual average).
• Teaching skills or teaching experience.
• Empathy and customer centric mindset.
• Fluent in English and Italian.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: No

At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.