Clinical Application Specialist (CT)- ITALY

United Imaging Healthcare Europe; Napoli; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading company in medical imaging seeks a Clinical Application Specialist to train customers and enhance satisfaction. Responsibilities include developing training plans, resolving clinical challenges, supporting the sales team, and collaborating with marketing. Applicants should possess a degree in medical imaging, relevant experience, and excellent communication skills, along with a willingness to travel extensively throughout Europe.

Competenze

• Over 5 years of experience as a radiographer or radiologist, or more than 3 years as a CT or PET-CT clinical application specialist.
• Proficient in English as the primary work language.

Mansioni

• Design and implement customer clinical training programs for CT and PET-CT products.
• Assist the sales team with pre- and post-sales product demonstrations.

Conoscenze

Multi-tasking

Decision-Making

Communication

Presentation

Customer Service Awareness

Formazione

Bachelor’s degree in medical imaging sciences

Strumenti

Specialized industry-specific software

Descrizione del lavoro

• Develop and Execute Training Plans : Design and implement customer clinical training programs for CT and PET-CT products within the region.
• Resolve Clinical Challenges : Identify and address customer clinical issues promptly to enhance satisfaction and foster long-term relationships.
• Provide Comprehensive Training : Deliver product and clinical training to potential customers, sales specialists, field service engineers, indirect channel partners, and other relevant personnel.
• Collaborate with Marketing : Work with marketing teams to build a regional Key Opinion Leaders (KOLs) network and support scientific research initiatives.
• Develop Reference Sites : Establish and maintain relevant reference sites, manage site visit requests, and ensure successful execution.
• Gather Market Data : Collect regional market data and understand customers' clinical needs to inform sales configurations and new product development.
• Support Sales Team : Assist the sales team in achieving targets by providing pre- and post-sales product demonstrations as needed.
• Industry Event Participation : Lead product demonstrations at industry events and exhibitions.

Qualification Requirements :

• Educational Background : Bachelor’s degree or higher in medical imaging sciences or a related field.
• Relevant Experience : Over 5 years of experience as a radiographer or radiologist, or more than 3 years as a CT or PET-CT clinical application specialist.
• Multi-tasking and Decision-Making Skills : Ability to handle multiple tasks and make independent decisions in a fast-paced environment with changing priorities.
• Communication and Presentation Skills : Excellent communication, presentation, and persuasion skills with strong customer service awareness.
• Travel Willingness : Willing to travel extensively (80%+), typically 4-5 days per week, within Europe using various modes of transportation.
• Software Proficiency : Ability to learn and teach specialized industry-specific software and provide digital education and training solutions.
• Language Proficiency : Must be proficient in English as the primary work language.