Clinical Administrative Assistant

University Hospitals; Parma; On-site; EUR 18,000 - 27,000; Part time

Job summary

Parma Medical Center in Parma is seeking a part-time support associate to provide age-specific clinical, reception, and guest relations assistance. The role uses verbal, electronic, and written communication to maintain daily operations in the assigned area.

You will maintain patient records, facilitate smooth unit operations, and build positive relationships with patients and coworkers. Requirements include a High School diploma and at least one year of clinical or secretarial experience;

Qualifications

• Demonstrates strong interpersonal and communication skills (written and verbal).
• Ability to complete tasks with minimal supervision.
• Proficient with computers and adaptable to new technologies.

Responsibilities

• Maintains the patient record (written/electronic).
• Facilitates communication and efficient unit operations.
• Demonstrates knowledge and use of available resources and communication tools.
• Maintains awareness and control of the reception desk and surrounding area.
• Initiates and maintains positive relationships with patients, customers and coworkers.
• Supports self-development and a learning environment.
• Displays commitment to the hospital's mission and values.

Skills

Interpersonal skills

Communication skills

De-escalation

Computer proficiency

Organizational skills

Education

High School Diploma or GED

Job description

About this job

A Brief Overview

Part-time, 20 hours per week, 6a-230pm, no weekends or holidays at Parma Medical Center

Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do

• Maintains the patient record (in written and/or electronic format. Competency 7


• Facilitates communication and efficient unit/department operations. Competency 5, 6


• Demonstrates knowledge and use of available resources and communication tools. Competency 7


• Maintains awareness and control of reception desk and surrounding area. Competency 5,6


• Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2


• Takes responsibility for self -development and supports a learning environment. Competency 3


• Displays commitment to the mission of the hospital and its values. Competency 4

Additional Responsibilities

• Performs other duties as assigned.


• Complies with all policies and standards.


• For specific duties and responsibilities, refer to documentation provided by the department during orientation.


• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• High School Equivalent / GED (Required)

Work Experience

• 1+ years Of experience in a clinical setting with secretarial experience (Required) or


• 1+ years Experience in secretarial work (Required)

Knowledge, Skills, & Abilities

• Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic. (Required proficiency)


• Ability to complete tasks with minimal supervision. (Required proficiency)


• Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills (Required proficiency)


• Proficient computer needs with the ability to grow and adapt to new technologies. (Required proficiency)