Client Success & Product Launch Coordinator

Berlin Packaging EMEA; Gessate; Hybrid; EUR 28,000 - 35,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation and benefits

Job summary

Berlin Packaging EMEA is seeking a proactive Account Coordinator to manage client relationships through the full project lifecycle, from initial briefs to order management and replenishment. You will coordinate with Sales, Operations, Planning, and Finance to ensure a seamless customer experience.

The role requires strong organization, multitasking, and attention to detail in a fast-paced environment, with hybrid work two days per week and a salary of €28,000–€35,000 gross annually.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or a related field.
• 2–3 years of experience in Account Management, Customer Service, Project Coordination, or Order Management.
• Strong proficiency in Microsoft Office, particularly Excel.
• Experience working with ERP and CRM systems.
• Fluent in English, both written and spoken.
• French/Spanish would be a plus.

Responsibilities

• Serve as the primary day-to-day contact for assigned customers.
• Build and maintain strong customer relationships through effective communication and responsiveness.
• Understand customer requirements and communicate them to internal stakeholders.
• Provide regular updates on project progress, order status, and delivery timelines.

Skills

Customer relationship mgmt

Communication

Project coordination

Time management

Education

Bachelor's degree in Business Administration or related field

Tools

Excel

ERP systems

CRM systems

Job description

Berlin Packaging EMEA is seeking a proactive Account Coordinator to manage client relationships through the full project lifecycle, from initial briefs to order management and replenishment. You will coordinate with Sales, Operations, Planning, and Finance to ensure a seamless customer experience.

The role requires strong organization, multitasking, and attention to detail in a fast-paced environment, with hybrid work two days per week and a salary of €28,000–€35,000 gross annually.