Client Solutions Manager, QSR / Supermarkets - Global Business Solutions, Italy

TikTok; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading social media platform is seeking a Client Solutions Manager in Milan to oversee campaign execution and partner relationships. The ideal candidate will have a background in digital marketing, a passion for social media, and strong communication skills in both English and Italian. This is a full-time role with a focus on driving successful marketing solutions for top brands and agencies.

Competenze

• Experience in digital marketing or account management in brands, agencies or ad tech.
• Must be willing to work in Milan, Italy.
• Deep understanding of digital landscape and passion for social media.
• Excellent verbal and written English and Italian skills.

Mansioni

• Educate brands on TikTok marketing solutions.
• Drive media strategy and implement campaigns.
• Manage post-sale partner relationships.
• Analyze ad campaigns for optimization opportunities.

Conoscenze

Digital marketing experience

Account management

Campaign management

Stakeholder communication

Organizational skills

Creative problem-solving

Descrizione del lavoro

Client Solutions Manager, QSR / Supermarkets - Global Business Solutions, Italy

Client Solutions Manager, QSR / Supermarkets - Global Business Solutions, Italy

4 weeks ago Be among the first 25 applicants

Responsibilities

The Client Solutions team are responsible for campaign execution and success, working closely with the Brand Partnerships team to deliver a first-class service to clients. Working with the top agencies and brands across Europe to educate and inform about the exciting evolution of TikTok.

Responsibilities

• Educating brands and ecosystem partners (media agencies, creative agencies, consulting) on TikTok marketing product solutions and measurement
• Driving media strategy, planning, and implementation of media campaigns to deliver against partners' business goals
• Support and work with the Brand Partnerships Manager and Industry Activation Strategist on pre-sale research, strategy and pitch
• Outline and oversee measurement strategy, tracking, and results delivery
• Manage and grow post-sale partner relationships with brands and agencies
• Present findings and insights in a consultative way to the partners and collaborate with the relevant internal teams in order to provide a complete solution
• Monitor and analyse ad campaigns, to identify optimisation opportunities for improving and scaling performance
• Investigate and work directly with product & engineering teams to help them troubleshoot partner issues on the platform
• Conduct regular business reviews and take a consultative, long-term approach to building productive relationships with partners, in collaboration with the Brand Partnerships Manager

Qualifications

Minimum Qualifications :

Experience in digital marketing or account management in brands, agencies or ad tech

Must be willing to work in Milan, Italy

Experience managing campaigns across digital platforms and ad tech product

Full funnel advertising campaign experience including performance

Deep understanding of digital landscape and a passion for social media and entertainment in general

Excellent verbal and written English and Italian language skill

CPG / QSR Industry knowledge is a plus

Preferred Qualifications :

Detail oriented, with exceptional organizational skills

Able to coordinate different stakeholders' interests and requests at the same time

Experience in client facing role and ability to speak to C-Level stakeholders

Experience in managing highly structured business

Deep understanding of the measurement solutions and how to leverage those to prove TikTok value to clients

Excellent verbal and written Italian and English communication skills, due to working with vendors / external stakeholders in the Italian market

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Business Development and Sales

Industries

Advertising Services

Referrals increase your chances of interviewing at TikTok by 2x

Sign in to set job alerts for “Client Solutions Manager” roles.

Client Solutions Manager (Travel) - Global Business Solutions - Southern Europe

Client Solutions Manager, Retail - Global Business Solutions- Italy

Client Solutions Manager (Automotive) - Global Business Solutions - Southern Europe

Senior Key Account Manager – Italy (They / She / He)

Manager Account Management SMB - Italy (They / She / He)

BUSINESS DEVELOPMENT MANAGER - AREA LOMBARDIA E PIEMONTE

Business Development Manager in Building Solutions – Real Estate

Integrated Communication Senior Manager Pharma

Customer Success Manager (CSM) - SAP Academy for Customer Success - Italy (Hybrid)

Customer Success Manager (CSM) - SAP Academy for Customer Success - Italy (Hybrid)

Senior Business Development Manager - Network

Customer Technology Advisor - SAP services pre-sale

Senior Business Development Manager, WeChat Pay

Regional Account Manager (Specimen Management)- CAMPANIA

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr