Client Operations Coordinator / Account Executive

DS Smith; Reggio Emilia; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading global packaging solutions company is seeking a skilled Client Operations Coordinator / Account Executive in Reggio Emilia, Italy. You will be responsible for managing multi-campaign projects, ensuring operational processes comply with local requirements, and collaborating with stakeholders to ensure smooth operations. The ideal candidate has excellent English proficiency and strong Excel skills, with experience in operations or logistics valued. This is a full-time position with remote flexibility.

Competenze

• Fluency in English is mandatory for effective communication.
• Strong skills in Microsoft Excel needed for data management.
• Relevant experience in operations or logistics is beneficial.

Mansioni

• Manage multiple campaigns and projects.
• Liaise with stakeholders for smooth delivery of goods.
• Plan and manage costs for display campaigns.
• Track KPIs and report using Power BI.

Conoscenze

Fluent in English

Proficient in Microsoft Office, especially Excel

Experience or qualifications in Operations, Logistics, Business, Administration, or Finance

Proactive learner

Descrizione del lavoro

Client Operations Coordinator / Account Executive

Apply locations: Agugliano | Time type: Full time | Posted on: Posted 23 Days Ago | Job requisition ID: R-10577

About Us

TMS Global is a wholly owned subsidiary of DS Smith PLC, a FTSE100 listed multinational packaging and display manufacturing business, and a leading global provider of corrugated packaging solutions. We specialize in outsourcing retail display, print, and packaging for global customers, operating in 97 markets worldwide with a team of just over 300 employees across APAC, LATAM, EMEA, and NA.

About The Role

To support the growth of a key account across 21 markets, we are expanding our client services team across Europe. We are seeking an Account Executive / Client Operations Coordinator to join our team in Italy. This is a permanent position that can be based remotely with occasional travel.

You will play a key role in ensuring operational processes required for the complex Southeastern European market are executed promptly, compliantly, and in accordance with local requirements. You will manage operational administrative processes efficiently, supporting the wider Belgium Account team, and coordinate with support functions to ensure process needs are met and delivered on time.

Some day-to-day responsibilities :

• Managing multi-campaigns and multi-job projects with various service elements.
• Liaising with stakeholders such as co-packers, retailers, and suppliers to ensure smooth delivery of goods.
• Planning and managing costs for POS and Display campaigns, including 3D Temporary Displays.
• Escalating vendor performance issues.
• Working with suppliers to meet critical path schedules.
• Managing local billing and invoicing requirements.
• Owning daily reports and ensuring financial compliance across projects.
• Supporting operational housekeeping, forecasting, and billing accuracy.
• Collaborating with finance, local teams, and clients to resolve invoicing or PO issues.
• Assisting with procurement system administration, including job setup, POs, and documentation uploads.
• Tracking KPIs and reporting via tools like Power BI and internal platforms.
• Participating in daily team calls to align priorities.
• Ensuring internal process compliance and support with supplier invoice reviews and admin tasks.

Required Skills and Qualifications :

• Fluent in English.
• Proficient in Microsoft Office, especially Excel.
• Experience or qualifications in Operations, Logistics, Business, Administration, or Finance.
• Proactive learner, comfortable working with internal and external teams.

Welcome

Welcome to the DS Careers Portal for IP Colleagues! We foster a culture of ambition and accountability, guided by core values of caring, challenging, trusted, responsive, and tenacious. These values influence our decisions, policies, and organizational culture, helping us achieve strategic goals and meet stakeholder needs.

We are excited about your interest in joining DS Smith and shaping our future!

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