Client Manager

Dentsu Aegis Network; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading marketing agency in Rome is looking for an experienced Client Manager to oversee client relationships and deliver strategic marketing solutions. The role requires excellent communication and project management skills, with a focus on nurturing long-term client partnerships. Candidates should have 5-6 years of relevant experience and a strong background in marketing. This full-time position offers a permanent contract.

Competenze

• 5-6 years of experience in similar roles within the marketing/communication sector.
• Strong verbal and written communication skills.
• Experience in managing complex marketing projects.

Mansioni

• Deliver the full service proposition to clients, ensuring end-to-end management.
• Own and nurture strong, long-term client relationships.
• Proactively identify cross-sell and upsell opportunities.

Conoscenze

People Management

Communication Skills

Project Management

Strategic Thinking

Negotiation & Influence

Market Insight

Budget Management

Buying Strategy

Cross-Media Coordination

Audit Management

Formazione

BSc or MSc in Marketing, Communication, Economics, or related fields

Descrizione del lavoro

At dentsu we are looking for a Client Manager, in Rome.
The purpose of this role is to ensure the Client’s marketing needs are met effectively and strategically.
As a Client Manager, the primary responsibility is to build and maintain strong, long-term relationships with clients, acting as their main point of contact and trusted advisor. The role requires leveraging business insights to identify growth opportunities, propose strategic marketing solutions, and ensure the seamless execution of day-to-day activities.
Collaboration with internal teams—particularly activation practice leaders and cross-functional departments—is essential to deliver integrated initiatives that drive measurable results and support the Client’s overall business objectives.

Job Description:

Key Responsibilities

• Business Management: Deliver the full service proposition to clients, ensuring end-to-end management of their business and marketing needs.
• Relationship Management: Own and nurture strong, long-term client relationships in alignment with the defined relationship strategy.
• Client Development: Proactively identify cross-sell and upsell opportunities to support client growth and business expansion.
• Commercial & Service Ownership: Guarantee seamless service delivery while maintaining the profitability and efficiency of the client account.
• Team Leadership: Lead, motivate, and support the team, aligning internal efforts with the client’s business culture and strategic objectives.

Requirements

• BSc or MSc in Marketing, Communication, Economics, or related fields
• Minimum of 5-6 years of experience in similar roles within the marketing/communication sector, preferably in agencies or multinational environments.
• People Management: Proven ability to lead and inspire teams toward achieving shared business goals.
• Communication Skills: Strong verbal and written communication skills, with the ability to clearly articulate strategies and foster effective client dialogue.
• Project Management: Experience in managing complex marketing projects from planning through execution.
• Strategic Thinking: Ability to apply strategic marketing approaches, ideally within the Dentsu framework or similar environments.
• Negotiation & Influence: Skilled in navigating discussions and securing mutually beneficial outcomes.
• Market Insight: Competence in analyzing market trends and consumer insights to inform and refine marketing strategies.
• Budget Management: Strong financial acumen with experience in budget oversight and collaboration with activation teams.
• Buying Strategy: Understanding of media buying processes and ability to optimize investment decisions in partnership with activation teams.
• Cross-Media Coordination: Experience in managing integrated campaigns across multiple media channels.
• Audit Management: Familiarity with audit processes and ability to manage relationships with auditors across various media sectors.

Location:

Rome

Brand:

Carat

Time Type:

Full time

Contract Type:

Permanent