Client Manager

JR Italy; Pavia; In loco; EUR 70.000 - 120.000; Tempo pieno

Descrizione del lavoro

A leading consulting firm seeks a Client Engagement Director to manage high-impact consulting engagements across major Italian industries, ensuring operational excellence and driving client relationships. The ideal candidate should possess deep industry expertise, leadership skills, and a strong focus on innovation and change management.

Competenze

• Deep industry expertise and technology trends understanding.
• Proven ability to innovate and drive change.
• Experience in managing high-performing teams.

Mansioni

• Manage end-to-end client relationships with senior stakeholders.
• Achieve financial targets and ensure profitable growth.
• Negotiate engagement scopes and fees, maintaining strong CXO relationships.

Conoscenze

Client engagement

Leadership

Business development

Operational excellence

Customer focus

Descrizione del lavoro

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Our client is seeking a Client Engagement Director to lead high-impact consulting engagements with major Italian companies in EITHER Manufacturing, Retail, Consumer Goods, and Energy & Utilities.

This role is responsible for managing end-to-end client relationships, delivering exceptional results alongside senior stakeholders, and driving both pre- and post-deal transaction activities, including post-deal implementation and execution.

Key responsibilities include:

Achieving financial targets, ensuring profitable growth, and managing business development pipelines. The Director will negotiate engagement scopes and fees, maintain strong CXO-level relationships, and act as a trusted advisor to senior executives.

Operational excellence is essential, with oversight of complex project delivery, team utilization, and customer satisfaction.

The ideal candidate brings deep industry expertise, a strong track record in client engagement, and a thorough understanding of technology trends such as cloud transformation, SAP modernization, cybersecurity, and data & AI.

Demonstrated leadership in building and growing high-performing, multidisciplinary teams is required, along with a proven ability to innovate and drive change.

A growth mindset, customer focus, and inclusive leadership style are essential for success in this role