Client Manager

Innovate; Como; In loco; EUR 80.000 - 150.000; Tempo pieno

Descrizione del lavoro

A leading consulting firm is seeking a Client Engagement Director to lead major projects with Italian companies across various industries. The role demands strong leadership skills, exceptional client relationship management, and a thorough understanding of technology trends such as cloud transformation and cybersecurity, aiming for innovative and impactful results.

Competenze

• Deep industry expertise in Manufacturing, Retail, Consumer Goods, Energy & Utilities.
• Proven ability to innovate and drive change.
• Demonstrated leadership in building high-performing teams.

Mansioni

• Manage end-to-end client relationships and financial targets.
• Oversee complex project delivery and customer satisfaction.
• Negotiate engagement scopes and maintain CXO-level relationships.

Conoscenze

Client Engagement

Financial Management

Business Development

Leadership

Innovation

Customer Satisfaction

Descrizione del lavoro

Our client is seeking a Client Engagement Director to lead high-impact consulting engagements with major Italian companies in EITHER Manufacturing, Retail, Consumer Goods, and Energy & Utilities.

This role is responsible for managing end-to-end client relationships, delivering exceptional results alongside senior stakeholders, and driving both pre- and post-deal transaction activities, including post-deal implementation and execution.

Key responsibilities include :

Achieving financial targets, ensuring profitable growth, and managing business development pipelines. The Director will negotiate engagement scopes and fees, maintain strong CXO-level relationships, and act as a trusted advisor to senior executives.

Operational excellence is essential, with oversight of complex project delivery, team utilization, and customer satisfaction.

The ideal candidate brings deep industry expertise, a strong track record in client engagement, and a thorough understanding of technology trends such as cloud transformation, SAP modernization, cybersecurity, and data & AI.

Demonstrated leadership in building and growing high-performing, multidisciplinary teams is required, along with a proven ability to innovate and drive change.

A growth mindset, customer focus, and inclusive leadership style are essential for success in this role