Client Advisor Sanremo (Fixed-term)

FERRAGAMO; Sanremo; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

Un'azienda all'avanguardia nel settore della moda di lusso cerca un consulente di vendita appassionato e autentico. In questo ruolo, avrai l'opportunità di creare esperienze indimenticabili per i clienti, costruendo relazioni autentiche e significative. Con un forte focus sul cliente, sarai responsabile di trasformare ogni interazione in un momento magico, guidando le vendite e contribuendo al successo del team. Se sei pronto a portare la tua passione per la moda e il tuo talento per la comunicazione in un ambiente stimolante e innovativo, questa è l'opportunità che fa per te.

Competenze

• Conoscenza approfondita delle esigenze dei clienti di lusso.
• Capacità di creare esperienze personalizzate e memorabili.

Mansioni

• Trasformare ogni esperienza del cliente in momenti magici.
• Guidare le vendite e raggiungere obiettivi individuali e di team.

Conoscenze

Comunicazione efficace

Empatia

Innovazione

Storytelling

Descrizione del lavoro

At Ferragamo, we're more than just building a Brand

We're redefining luxury fashion.

Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. We make our clients feel energized, surprised, and valued, all with an unwavering passion for Italian craftsmanship.

And you’re more than just joining a Team.

We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation while taking responsibility for our decisions. We win together with passion, thinking and succeeding as one team.

Let’s Evolve Iconic and create the next exciting chapter!

You will join us in our store in Sanremo, Italy!

YOU

• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style
• A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision
• Courageous with ideas and innovative in your approach, always ready to grow and learn

THE JOB

• Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized
• Create a long-term authentic bond with clients by making them feel the experience is truly about them
• Demonstrate active leadership on the selling floor to drive individual and team objectives and be accountable for sales results

ESSENTIALS

• Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs, and expectations of luxury clients
• Being a master at storytelling and at the art of asking engaging questions
• Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients

MISSION DETAILS

• Provide excellent and specialized customer service by creating emotionally enriched relationships with clients
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
• Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance

Languages: Proficiency in Italian and English, more languages will be advantageous.

Position available: Full-time, Fixed-term, from June 2025

OUR DEI COMMITMENT TO YOU

At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background.