Client Advisor - Milan Flagship: Elevate Customer Experience

CALZATURIFICIO STEPHEN S.R.L.; Milano; In loco; EUR 23.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Commissions

Career growth

Employee discount

Team culture

Inclusive environment

Lunch vouchers

Descrizione del lavoro

Diesel is seeking a Client Advisor for its Flagship Store in Milan San Babila. You will be an authentic, passionate salesperson delivering an exceptional in-store experience and building lasting client relationships.

You will lead by example, be comfortable with storytelling, and drive sales while maintaining brand standards and visual presentation. Italian and English language skills are mandatory for daily client interactions.

Competenze

• Previous sales experience in luxury fashion preferred.
• Excellent communication and customer-focused approach.
• Willingness to relocate is a plus and digital awareness is valued.

Mansioni

• Act with the client at the center to ensure an exceptional in-store experience.
• Welcome and assist each client with outstanding service.
• Master storytelling and ask engaging questions to understand needs.
• Build long-term client relationships through personalized connections.
• Handle complaints with the line manager when needed.
• Lead on the selling floor and drive sales and KPIs.
• Cross-sell with Departments to maximize opportunities.

Conoscenze

Sales experience

Customer focus

Communication skills

Decision making

Strategic thinking

Innovation

Execution

Digital awareness

Descrizione del lavoro

Diesel is seeking a Client Advisor for its Flagship Store in Milan San Babila. You will be an authentic, passionate salesperson delivering an exceptional in-store experience and building lasting client relationships.

You will lead by example, be comfortable with storytelling, and drive sales while maintaining brand standards and visual presentation. Italian and English language skills are mandatory for daily client interactions.