Client Advisor m/f – Fixed-Term Full Time Contract (6 Months) – Florence

ZIMMERMANN; Firenze; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading luxury fashion brand in Florence is seeking a full-time Client Advisor for a 6-month contract. The ideal candidate will have previous sales experience in luxury fashion, exceptional client service skills, and a passion for maintaining high standards. This position offers bespoke development plans, ongoing training, and a variety of employee benefits including discounts and bonuses. Fluency in English and Italian is required.

Servizi

Bespoke development plans

Ongoing training and development

Generous employee discount

Employee referral program

Competenze

• Excellent client service skills and a passion for exceeding client expectations.
• Professional presentation and character.
• Ability to work independently and as part of a team.

Mansioni

• Providing excellent customer service in a luxury retail environment.
• Building rapport with clients and ensuring their satisfaction.
• Maintaining a calm demeanor under pressure.

Conoscenze

Client service skills

Sales experience in luxury fashion

Organizational skills

Attention to detail

Fluency in English

Fluency in Italian

Descrizione del lavoro

ZIMMERMANN is one of Australia's leading and most respected fashion labels. Zimmermann's ready-to-wear collections and swimwear are sold through boutiques and high-end retailers both in Australia and internationally. The brand maintains standalone retail stores across Australia, Europe, the US, and a successful online business.

Additionally, ZIMMERMANN has an established wholesale business internationally, featuring major stockists such as Net-a-Porter, Saks Fifth Avenue, Selfridges, Harrods, and Le Bon Marché. We are offering a rare opportunity for an outstanding Client Advisor to join our Florence boutique on a fixed-term full-time contract (CDD) for 6 months.

To succeed, you should be flexible, dynamic, and eager to learn. The ideal candidate will possess:

• Previous sales experience in luxury designer fashion
• Excellent client service skills and a passion for exceeding client expectations
• A professional, welcoming character and presentation
• High attention to detail
• Knowledge of luxury fashion
• Excellent organizational skills and problem-solving abilities
• Ability to build ongoing rapport with clients
• Ability to work independently and as part of a team
• A calm demeanor to work under pressure
• Fluency in English and Italian

This is an excellent opportunity for applicants who strive for excellence in their field.

Why work with us?

• Bespoke development plans with access to strong mentors and industry leaders
• Ongoing training and development to grow your career within Zimmermann
• Seasonal uniform provided to all team members
• Generous employee discount and bonus structure
• Employee referral program with bonuses for successful placements
• Opportunity to advance your career within an Australian global luxury brand, including international opportunities
• Work with high-end fashion alongside passionate and dedicated Zimmermann team members

Only shortlisted applicants will be contacted.

Zimmermann is an equal opportunity employer committed to diversity and inclusion. We encourage applicants to advise us of any support or access requirements during the application process.