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Client Advisor Leccio Outlet - Fixed Term Contract

Maison Margiela

Reggello

In loco

EUR 30.000 - 45.000

Tempo pieno

Ieri
Candidati tra i primi

Descrizione del lavoro

A luxury fashion house in Italy is seeking a Client Advisor to be the brand ambassador and deliver exceptional service. The ideal candidate will have experience in the luxury industry, excellent communication skills, and the ability to build long-term relationships with clients. This role involves personalizing client experiences, achieving sales targets, and maintaining the brand's image in-store.

Competenze

  • Experience as a Client Advisor, ideally in the luxury industry.
  • Mandatory languages: Italian, English, and Chinese.
  • Proactive in driving commercial performance.

Mansioni

  • Provide personalized service to ensure an exceptional shopping experience.
  • Identify client needs and present suitable products to drive sales.
  • Build and maintain strong client relationships.

Conoscenze

Relationship building
Communication
Sales performance
Cross-selling
Flexibility
Descrizione del lavoro
Overview

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

As a Client Advisor, you will be the brand ambassador, representing the essence of the company and delivering exceptional service to our distinguished clientele. This role requires exceptional communication skills, a strong sales mindset, and the ability to foster lasting relationships with clients.

Responsibilities
  • Client Engagement: Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
  • Sales Excellence: Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.
  • Customer Loyalty: Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.
  • Product Knowledge: Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.
  • Visual Merchandising: Support the upkeep of visual merchandising standards to ensure the store reflects the brand’s image.
  • Team Collaboration: Work collaboratively with team members to contribute to the store’s overall success and smooth operation.
  • Stock Management: Assist with inventory management tasks, ensuring products are properly stocked and presented.
  • Compliance and Standards: Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.
Skills and Experience
  • Ability to build long-term, successful relationships with all types of clients around the world.
  • Experience as a Client Advisor, ideally with a background in the luxury industry and an affinity for ready-to-wear fashion.
  • Excellent communication.
  • Proactive in driving commercial performance.
  • Skilled at cross-selling across all product categories.
  • Versatile, with a passion for challenges.
  • Italian, English and Chinese are mandatory.
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