Client Advisor Giorgio Armani Milano

CONFIDENZIALE; Milano; In loco; EUR 25.000 - 40.000; Tempo pieno

Descrizione del lavoro

La boutique Armani a Milano sta cercando un Client Advisor per offrire un'esperienza eccezionale ai clienti. Con una solida formazione nel settore moda e lusso, il candidato ideale avrà almeno due anni di esperienza e un'ottima conoscenza dell'inglese. Il ruolo richiede attenzione ai dettagli e capacità di costruire relazioni durature con i clienti, contribuendo così al successo della boutique.

Competenze

• Almeno due anni di esperienza nel ruolo nel settore moda e lusso.
• Conoscenza fluente della lingua inglese.
• Passione per il settore della moda.

Mansioni

• Offrire un'esperienza cliente straordinaria.
• Costruire la fedeltà dei clienti e monitorare le performance.
• Gestire l'immagine impeccabile della boutique.

Conoscenze

Comunicazione

Interpersonal

Team spirit

Fluency in languages

Formazione

Diploma di istruzione superiore e/o laurea

Descrizione del lavoro

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Context and purpose of the job:
Within the Giorgio Armani Boutique in Milan, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities:

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements
Must have skills:

• At least two years of experience in the same role, possibly within the Fashion & Luxury industry
• Higher education diploma and/or degree
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills:

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.