Client Advisor Giorgio Armani Malpensa

GIORGIO ARMANI S.P.A.; Varese; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

An international luxury fashion brand in Varese is seeking a Client Advisor for its boutique at Malpensa Airport Milan. This role requires offering an exceptional client experience, engaging with customers to build loyalty, and achieving performance targets. Ideal candidates will have at least two years of relevant experience, a diploma or degree, and a strong passion for fashion. Fluent English is essential, and proficiency in additional languages is a plus.

Competenze

• At least two years of experience in a client-facing role, preferably in Fashion & Luxury.
• Fluent knowledge of English.
• Strong passion for the fashion industry.

Mansioni

• Ensure excellence by offering an outstanding Client Experience.
• Build client loyalty through engaging new or existing clients.
• Monitor personal performance against assigned KPIs.

Conoscenze

Client engagement

Communication skills

Team spirit

Interest in fashion

Formazione

Higher education diploma and/or degree

Descrizione del lavoro

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories.

Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and purpose of the job: Within the Giorgio Armani Boutique in Malpensa Airport Milan, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities:

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements

Must have skills:

• At least two years of experience in the same role, possibly within the Fashion & Luxury industry
• Higher education diploma and/or degree
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills:

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.