Client Advisor - Giorgio Armani - Forte dei Marmi

TN Italy; Italia; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

Join a prestigious fashion brand as a Client Advisor in a boutique setting. This role emphasizes exceptional customer service, professionalism, and a deep understanding of the fashion industry. You will engage with clients to build loyalty and ensure a premium shopping experience. The ideal candidate will possess strong communication skills and a passion for fashion, contributing to a collaborative team environment. This is an exciting opportunity to grow within a renowned luxury brand while reflecting its core values and style.

Competenze

• 2+ years of experience in a similar role, preferably in Fashion & Luxury.
• Strong communication and interpersonal skills are essential.

Mansioni

• Provide an outstanding Client Experience and build client loyalty.
• Monitor performance and achieve assigned KPIs.

Conoscenze

Customer Service

Communication Skills

Interpersonal Skills

Team Spirit

Fluent English

Fashion Industry Knowledge

Descrizione del lavoro

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Customer Service

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Yes

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Job Reference:

ea79398d8809

Job Views:

2

Posted:

06.05.2025

Expiry Date:

20.06.2025

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Job Description:

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Within the Giorgio Armani Boutique in Forte dei Marmi, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities:

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Context and purpose of the job:

Within the Giorgio Armani Boutique in Forte dei Marmi, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities:

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements

Must have skills:

• At least two years of experience in the same role, possibly within the Fashion & Luxury industry
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills:

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.