Client Advisor Giorgio Armani Firenze

GIORGIO ARMANI S.P.A.; Firenze; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

Ein etabliertes Unternehmen in der Mode- und Luxusbranche sucht einen Client Advisor für seine Boutique in Mailand. In dieser Rolle werden Sie die Markenphilosophie verkörpern und durch Professionalität sowie Detailgenauigkeit glänzen. Ihre Hauptaufgaben umfassen die Sicherstellung einer außergewöhnlichen Kundenerfahrung, den Aufbau von Kundenloyalität und die Überwachung Ihrer Leistung. Wenn Sie eine Leidenschaft für Mode haben und in einem dynamischen Team arbeiten möchten, ist diese Gelegenheit perfekt für Sie.

Competenze

• Mindestens zwei Jahre Erfahrung in einer ähnlichen Rolle, vorzugsweise in der Mode- und Luxusbranche.
• Fließende Englischkenntnisse sind erforderlich.

Mansioni

• Sicherstellung einer herausragenden Kundenerfahrung.
• Überwachung der eigenen Leistung zur Erreichung der KPIs.

Conoscenze

Kundenbindung

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Englischkenntnisse

Teamgeist

Formazione

Höhere Bildung oder Abschluss

Descrizione del lavoro

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and purpose of the job:
Within the Giorgio Armani Boutique in Milan, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities:

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements
Must have skills:

• At least two years of experience in the same role, possibly within the Fashion & Luxury industry
• Higher education diploma and/or degree
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills:

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.