Client Advisor - Emporio Armani Milano

GIORGIO ARMANI S.P.A.; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading fashion company in Milan is seeking a Client Advisor to provide exceptional client experiences and build loyalty. The ideal candidate will have over 2 years of experience in similar roles within the luxury sector and a strong interest in fashion. Fluency in English and excellent communication skills are essential. Join an inclusive environment where your talent can thrive.

Competenze

• 2+ years of experience in the same role, preferably in Fashion & Luxury.
• Fluent knowledge of English.
• Strong interest and passion for the fashion industry.

Mansioni

• Offer an outstanding Client Experience to ensure excellence.
• Build client loyalty by engaging potential, new or existing clients.
• Monitor your own performance and achieve the assigned KPIs.

Conoscenze

Communication skills

Interpersonal skills

Client loyalty building

Attention to detail

Team spirit

Formazione

Higher education diploma and/or degree

Descrizione del lavoro

Overview

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in major countries across the world. With origins firmly rooted in Italy and a cosmopolitan vision, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today the Armani Group is also renowned in interior design, food and beverage, and hotels and resorts. Giorgio Armani’s style expresses a precise vision down to the most minute detail, reflecting a way of being and presenting oneself that goes beyond clothing and accessories, including gestures, behaviours and attitudes. Ethics and aesthetics are aligned in the creations, which aim for timeless pieces crafted from precious materials and artisanal work.

Context and purpose of the job

Within the Emporio Armani store in Milan, you will join the team as Client Advisor. You will reflect the brand philosophy and be characterized by professionalism, attention to detail and technical knowledge.

Responsibilities

• Offer an outstanding Client Experience to ensure excellence
• Build client loyalty by engaging potential, new or existing clients
• Monitor your own performance and achieve the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product proper maintenance, replenish stock on the floor, and know warehouse stock across all categories to maximize sales

Requirements

Must have skills:

• 2+ years of experience in the same role, preferably within the Fashion & Luxury industry
• Higher education diploma and/or degree
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills:

• Mastery of clienteling activities
• Fluency in any other language in addition to English

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.