Client Advisor - Emporio Armani Firenze - Summer Season

GIORGIO ARMANI S.P.A.; Firenze; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Un rinomato marchio di moda è alla ricerca di un Client Advisor da inserire all'interno della boutique Emporio Armani a Firenze. Ti occuperai di garantire un'eccellente esperienza cliente e di mantenere l'immagine impeccabile della boutique, contribuendo al successo delle vendite e alla fidelizzazione della clientela.

Competenze

• 2+ anni di esperienza nel ruolo, preferibilmente nel settore Moda & Lusso.
• Conoscenza fluente dell'inglese.
• Interesse e passione per l'industria della moda.

Mansioni

• Garantire un'esperienza cliente eccezionale.
• Costruire la lealtà del cliente.
• Monitorare le performance personali e raggiungere KPI assegnati.

Conoscenze

Comunicazione

Interpersonal Skills

Team Spirit

Formazione

Diploma di istruzione superiore e/o laurea

Descrizione del lavoro

Giorgio Armani Spa
The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and purpose of the job:
Within the Emporio Armani store in Florence, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities:

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements

Must have skills:

• 2+ year of experience in the same role, possibly within the Fashion & Luxury industry
• Higher education diploma and/or degree
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills:

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.