CLIENT ADVISOR ANTONIO MARRAS VENEZIAPuntos de Venta

Calzedonia Group; Venezia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand in Venice is looking for a Client Advisor to promote brand culture and achieve sales objectives. Responsibilities include providing excellent customer service, monitoring KPIs, and maintaining stock. Candidates should have prior experience in a similar role and a passion for fashion. Fluency in English and excellent sales skills are required.

Competenze

• Previous experience in a similar role, preferably in the luxury sector.
• Fluent knowledge of English; knowledge of a second language is a plus.

Mansioni

• Welcome clients, promoting the brand culture.
• Achieve store sales objectives by monitoring KPIs.
• Ensure the correct application of customer experience.

Conoscenze

Sales skills

Knowledge of fashion trends

Interpersonal skills

Descrizione del lavoro

Antonio Marras arrived in the fashion world almost by chance in 1987. He debuted in Milan with his eponymous collection in 1999. From the beginning, he has been recognized for his experimentation and ability to tell the stories of the diverse realities around him, creating blends of art, music, dance, theater, and cinema, which are his passions.
He remains difficult to classify as a pure stylist, fostering dialogue between haute couture and RTW, and applying his personal vision across all fields he explores.
For him, fashion is a link between all other languages, a space for free expression, a new alphabet he uses to communicate with the world and express himself.
Strongly tied to his homeland, Antonio makes it his strength and a source of endless research and inspiration. Key elements of Marras' style include meticulous attention to craftsmanship, a pursuit of innovation in new materials, and the re-elaboration of universal concepts. The "ligazzio rubio," meaning "red thread" in Sardinian, is the unmistakable mark of the maison. It is a true "fil rouge," a thread of passion that unites all his creations.

For the opening of our new boutique in Venice, we are seeking a Client Advisor.

Responsibilities:

1. Welcome clients, promoting the brand culture and conveying the spirit of Antonio Marras; being a client advisor means being a Brand Ambassador for the brand;
2. Achieve store sales objectives by constantly monitoring KPIs and employing effective sales techniques (with particular attention to up-selling and cross-selling);
3. Ensure the correct application of the Antonio Marras customer experience (sales ceremony) by providing excellent service pre- and post-sale;
4. Gather and update client information and purchase history to develop a relevant client portfolio that helps understand their needs and buying tendencies;
5. Contribute to creating a positive work environment and a team based on sharing know-how and best practices;
6. Follow visual merchandising guidelines;
7. Ensure proper stock replenishment and effective stock management.

Requirements:

1. Previous experience in a similar role, preferably in the luxury sector;
2. Great passion for fashion, knowledge of trends, and strong sensitivity to products;
3. Excellent sales skills and goal orientation;
4. Fluent knowledge of English; knowledge of a second language is a plus;
5. Flexibility, dynamism, team spirit, and excellent interpersonal skills, curiosity, and initiative complete the profile.

Work location: Venice

We support gender equality and promote an inclusive and fair environment. We welcome applications from all individuals regardless of background, recognizing the value of diversity in our workplace.