CLIENT ADVISOR ANTONIO MARRAS - OUTLET LUSSO INCISA

Calzedonia Holding Spa; Italia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An established industry player in the luxury fashion sector is looking for a passionate client advisor to join their team at a prestigious boutique. This role involves welcoming clients, promoting brand culture, and achieving sales objectives while providing exceptional customer service. Ideal candidates will have a strong background in luxury retail, excellent sales skills, and a deep passion for fashion. Join a dynamic team that values diversity and fosters a positive work environment, where your contributions will help shape the customer experience and drive business success.

Competenze

• Previous experience in a similar role, preferably in the luxury sector.
• Fluent knowledge of English; knowledge of a second language is a plus.

Mansioni

• Welcome clients and promote the brand culture.
• Achieve store sales objectives and monitor KPIs.
• Ensure excellent customer service and manage stock.

Conoscenze

Sales Skills

Customer Service

Fashion Knowledge

Interpersonal Skills

Teamwork

Flexibility

Descrizione del lavoro

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Job Reference:

236709261

Job Views:

2

Posted:

27.04.2025

Expiry Date:

11.06.2025

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Job Description:

Antonio Marras arrived in fashion almost by chance in 1987. He debuted in Milan with his eponymous collection in 1999. From the beginning, he was recognized for his experimentation and ability to tell the stories of the different realities around him, creating blends of art, music, dance, theater, and cinema, his great passions.
He remains difficult to classify as a pure stylist and, by fostering dialogue between haute couture and RTW, Antonio Marras remains unique in his kind, applying his personal vision to all fields he explores.
For him, fashion is a link between all other languages, a space for free expression, a new alphabet he uses to dialogue with the world and express himself.
Deeply connected to his homeland, Antonio makes it his strength and the fountain of his endless research and inspiration. Key elements of Marras' style include meticulous craftsmanship, research for innovative materials, and reworking universal concepts. The “ligazzio rubio,” meaning “red thread” in Sardinian, is the unmistakable sign of the maison. A true “fil rouge,” a thread of passion that unites all his creations.

We are seeking a client advisor for the opening of our boutique at Outlet Lusso Incisa.

Responsibilities:

• Welcome clients, promoting the brand culture and conveying the spirit of Antonio Marras; being a client advisor means being the first person Brand Ambassador of the brand;
• Achieve store sales objectives, constantly monitoring KPIs, using effective sales techniques (with particular attention to up-selling and cross-selling);
• Ensure the correct application of the Antonio Marras customer experience (sales ceremony) by providing excellent service (pre and post sale);
• Collect and update client information and purchase history to develop a relevant client portfolio that helps understand their needs and buying attitudes;
• Contribute to creating a positive work environment and a team based on sharing know-how and best practices;
• Follow visual merchandising guidelines;
• Ensure proper stock replenishment and effective stock management.

Requirements:

• Previous experience in a similar role, preferably in the luxury sector;
• Great passion for fashion, knowledge of trends, and strong sensitivity to the product;
• Excellent sales skills and goal orientation;
• Fluent knowledge of English; knowledge of a second language is a plus;
• Additional qualities include flexibility, dynamism, teamwork, excellent interpersonal skills, curiosity, and initiative.

Work location: The Mall - Leccio (FI)


We support gender equality and promote a fair and inclusive environment. We welcome applications from all individuals regardless of background, recognizing the value of diversity in our work environment. Learn more