Client Advisor

360 Talent; Milano; In loco; EUR 29.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury retail company in Milan seeks a Client Advisor to exceed sales targets and provide outstanding customer service. The ideal candidate has 2+ years in beauty or luxury retail, strong problem-solving skills, and proficiency in English. This position offers a salary up to €35,000 plus commission, health insurance, and a fixed-term contract with renewal possibility.

Servizi

Commission scheme

Ticket restaurant

Health insurance

Competenze

• Minimum of 2 years of experience in a beauty/fragrances or luxury retail environment.
• Demonstrated capability to achieve and exceed performance targets.

Mansioni

• Consistently exceed personal and store sales targets.
• Implement business strategies with the Store Manager.
• Provide outstanding customer service.

Conoscenze

Customer relationship management (CRM)

Sales skills

Problem-solving

Flexibility

Proficiency in English

Arabic language

Descrizione del lavoro

Overview

CLIENT ADVISOR - LUXURY BRAND

MILAN - BOUTIQUE BASED

About :

• Luxurious, contemporary and iconic perfume brand.
• Offers a wide range of specially-created products scented with a delicate rose perfume for girls and a slightly more masculine fragrance for boys.
• Its reputation is built on quality, indomitable industry and in the Renaissance's brilliance.

Responsibilities

• Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth.
• Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store.
• Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality. With focus on customer relationship management (CRM) and Omni Channel.
• Ensure outstanding Client satisfaction and outstanding Client service by implementing the \"Brand Selling Ceremony\".

Requirements

• Minimum of 2 year of experience in a beauty / fragrances or luxury retail environment.
• High level of flexibility and ability to problem solve. Demonstrated capability to achieve and exceed both individual and store performance targets.
• Proficiency in English is required and Arabic language is a plus.

Offering

• Salary up to €35,000, depending on experience.
• Commission scheme + ticket restaurant + health insurance.
• 1 year Fix Term Contract to start with, with the possibility to renew it.

Due to a high response, we can only contact shortlisted candidates that fit the criteria above.