Client Advisor

Giorgio Armani; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading fashion house in Milan is seeking a Client Advisor to provide outstanding client experiences and maintain boutique standards. The ideal candidate has over 2 years of experience in a similar role, preferably in the fashion or luxury industry, and possesses excellent communication skills. Join a collaborative environment that fosters growth and diversity.

Competenze

• Experience within the Fashion & Luxury industry is preferred.
• Strong interest in the fashion industry.
• Fluency in other languages is a plus.

Mansioni

• Ensure excellence by offering an outstanding Client Experience.
• Build client loyalty by engaging potential and existing clients.
• Monitor performance and achieve assigned KPIs.
• Maintain impeccable boutique image.

Conoscenze

2+ years of experience in the same role

Fluent knowledge of English

Excellent communication

Team spirit

Formazione

Higher education diploma and/or degree

Descrizione del lavoro

lavoro :

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Context and purpose of the job :

Within the Emporio Armani store in Milan Rinascente, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Descrizione profilo

Requirements

Must have skills :

• 2+ yearof experience in the same role, possibly within the Fashion & Luxury industry
• Higher education diploma and / or degree
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills :

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal : yours and our growth.