Client Advisor

Maison Margiela; Milano; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A leading fashion house in Milan seeks a part-time ambassador to enhance the customer experience for Russian clients. This role involves welcoming and advising customers, achieving sales targets, and ensuring effective stock management. Candidates should have at least 2 years of experience in luxury goods and fluency in Russian, English, and Italian.

Competenze

• At least 2 years' experience in the luxury goods sector.
• Fluency in English, Russian, and Italian is essential.

Mansioni

• Welcoming, advising, and selling to customers.
• Ensuring proper merchandising and stock management.
• Achieving sales targets.

Conoscenze

Sales Performance

Customer Service

Attention to Detail

Dynamic

Motivated

Descrizione del lavoro

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry, and fragrance.

John Galliano was named Creative Director of the house in 2014, bringing his sense of spectacle and creative mastery to the unique ethos of Maison Margiela. While developing his own vision for the house, John Galliano has entirely respected the Martin Margiela ethos, creating a fascinating organic process.

In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

We are looking for a part-time, 20h, open-ended contract, Russian-speaking.

As an ambassador of the Maison, you will be able to offer a unique customer experience and develop our Russian clients for our boutique in Rinascente.

Job responsibilities and activities

Under the supervision of the Manager, your missions will include:

• Welcoming, advising, and selling to our customers;
• Setting an example for the team;
• Respecting the company's processes, guidelines, and grooming;
• Ensuring proper merchandising and stock management;
• Achieving sales targets;
• Mastering performance indicators and management tools.

Skills and Experience

• At least 2 years' experience in the luxury goods sector, enabling you to achieve excellent sales performance while offering quality service.
• Versatile, available, and rigorous, attentive to customer needs to better advise and build loyalty.
• Dynamic, professional, and motivated by challenges.
• Fluency in English is essential.
• Fluent in Russian, Italian, and English.

#MM

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