City Property Manager

JR Italy; Milano; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An innovative firm is seeking a dynamic City Property Manager to oversee short- and medium-term rental apartments in Milan. This role combines commercial, operational, and relationship management skills to ensure exceptional service for property owners and guests. You will manage incoming leads, conduct property visits, and collaborate with internal teams to enhance property performance. If you're passionate about hospitality and ready to make an impact in a vibrant market, this opportunity is perfect for you.

Competenze

• Experience in short-term rentals or hospitality preferred.
• Strong account management and interpersonal skills are essential.

Mansioni

• Manage and oversee a portfolio of short- and medium-term rental apartments.
• Act as the primary point of contact for property owners and ensure high-quality service.

Conoscenze

Account Management

Problem Solving

Interpersonal Skills

Numerical Skills

Commercial Acumen

Descrizione del lavoro

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Randstad Professionals’ Hospitality & Luxury team, specialized in the search and selection of middle and senior management profiles, is seeking a young and talented City Property Manager (Hospitality), for a short and medium-term Rental Company operating in Milan and Rome.

The Property City Manager will be responsible for managing and overseeing a portfolio of short- and medium-term rental apartments in Milan. This role requires a combination of commercial, operational, and relationship management skills to ensure high-quality service for property owners and guests while optimizing financial performance.

Main Responsibilities

• Manage incoming leads generated by marketing efforts and assess their suitability.
• Conduct initial client calls to understand their needs and present the service offering.
• Organize property visits with the Interior Designer to evaluate conditions and provide service details.
• Prepare and send commercial proposals, including revenue estimates and setup costs.
• Oversee the technical acquisition process managed by the Interior Designer.
• Supervise the onboarding and signing of management agreements.
• Ensure rental income aligns with projected expectations.
• Act as the primary point of contact for property owners, addressing concerns and coordinating necessary maintenance or improvements.
• Conduct regular property inspections to ensure compliance with quality standards.
• Collaborate with internal departments to improve property performance and client satisfaction.

Candidate Profile

• Experience in short-term rentals, hospitality, or real estate (preferably).
• Basic commercial acumen; extensive sales experience is not required.
• Strong account management skills, including reliability, ownership, proactiveness, and problem-solving.
• Excellent interpersonal skills to interact effectively with property owners and stakeholders.
• Ability to handle complex situations and coordinate between owners and internal teams.
• Strategic mindset with an understanding of business models and financial performance.
• Strong numerical skills and ability to analyze business performance.
• Ability to drive a scooter for property visits.
• Proficiency in English is a plus.
• Basic knowledge of residential maintenance is a plus.
• Type of collaboration: partita iva

The position is open to candidates (D.lgs. 198/2006) of all genders, beliefs, interests, and nationalities.

Candidate data will be processed and stored solely for selection purposes, ensuring rights according to D.lgs. 196/03.