Chief of Staff / Operations Manager

cyberwave digital agency; Milano; In loco; EUR 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity

On-site team in Milan

Ownership and impact

Descrizione del lavoro

Cyberwave is building at the intersection of robotics, real-time systems, and AI. Milan-based team seeks a Chief of Staff / Operations Manager to own the operational backbone and shape day-to-day operations as the company scales from a founding team into a real company.

This senior to strong-mid level role offers real autonomy, direct collaboration with founders, and impact across finance, logistics, and partnerships, with in-person work primarily in Milan (and Zurich).

Competenze

• Experience operating in fast-moving startups or scale-ups, ideally hardware/robotics or regulated environments.
• Ability to turn messy problems into clean systems with autonomy and decisiveness.
• Strong attention to detail in finance, logistics, and compliance, and execution-focused.
• Comfortable working in English in an international, high-talent environment.
• Bonus: familiarity with Italian corporate structures (S.p.A.) or hardware logistics.

Mansioni

• Own and automate core operational processes required for an Italian S.p.A. (accounting workflows, invoicing, expenses, compliance, coordination with accountants and advisors).
• Improve internal reporting, budgeting inputs, and operational visibility for founders.
• Plan and execute logistics for robots and hardware: shipping, customs, on-site installation, demos, hackathons, marketing events, and client pilots.
• Coordinate timelines across engineering, marketing, and external partners to ensure robots show up, work, and come back safely.
• Build repeatable playbooks for demos and field deployments.
• Design and implement scalable processes to identify, evaluate, onboard, and manage partners (hardware vendors, software providers, integrators).
• Help formalize contracts, procurement flows, and partner lifecycle management.
• Enable the engineering team by coordinating procurement of robots, sensors, lab equipment, tooling, and infrastructure.
• Manage insurance, assets, and operational risk related to hardware and field work.
• Be the connective tissue between engineering, business, and external stakeholders.

Conoscenze

Autonomy

Decision making

Cross-functional collaboration

English proficiency

Hardware logistics

Startup/scale-up experience

Descrizione del lavoro

Full-time, TC starting at 50k

Milan

Posted 1 week ago

Work directly with the founders and take ownership of the operational backbone of Cyberwave. Shape how the company operates day to day and help turn chaos into leverage as we scale from a small, highly technical founding team into a real company.

We're building Cyberwave at the intersection of robotics, real-time systems, and AI. Our mission is to make AI do dehumanizing work in factories around the world — and we're assembling an A+ team to do it.

As we scale from a small, highly technical founding team into a real company, we're looking for a Chief of Staff / Operations Manager to work directly with the founders and take ownership of the operational backbone of Cyberwave.

This is a senior or strong mid-level role with real autonomy. You will not be "support staff". You will shape how the company operates day to day and help turn chaos into leverage.

In-person team primarily based in Milan and Zurich, with real robots, real deployments, and real impact.

Operations Management, Finance & Accounting, Logistics & Supply Chain, Partner Management, Process Design & Automation, Procurement, Compliance, Project Management

Requirements

• Experience operating in fast-moving startups or scale-ups, ideally with hardware, robotics, deep tech, or regulated environments
• Comfortable owning messy problems and turning them into clean systems
• Ability to operate autonomously, make decisions, and push things forward without waiting for perfect information
• Detail-oriented where it matters (finance, logistics, compliance) but pragmatic and execution-focused
• Comfortable working in English in an international, high-talent environment
• Bonus: experience with Italian corporate structures (S.p.A.), hardware logistics, or working closely with technical teams

Responsibilities

• Own and automate core operational processes required for an Italian S.p.A. (accounting workflows, invoicing, expenses, compliance, coordination with accountants and advisors)
• Improve internal reporting, budgeting inputs, and operational visibility for founders
• Plan and execute logistics for robots and hardware: shipping, customs, on-site installation, demos, hackathons, marketing events, and client pilots
• Coordinate timelines across engineering, marketing, and external partners to ensure robots show up, work, and come back safely
• Build repeatable playbooks for demos and field deployments
• Design and implement scalable processes to identify, evaluate, onboard, and manage partners (hardware vendors, software providers, integrators)
• Help formalize contracts, procurement flows, and partner lifecycle management
• Enable the engineering team by coordinating procurement of robots, sensors, lab equipment, tooling, and infrastructure
• Manage insurance, assets, and operational risk related to hardware and field work
• Be the connective tissue between engineering, business, and external stakeholders

What We Offer

• Work directly with founders and have real influence on how the company scales
• Build the operational foundation of a company working on cutting-edge robotics and AI
• High ownership, high trust, and high standards — we hire only A-players
• Competitive compensation and meaningful equity
• In-person team with real robots, real deployments, and real impact