Chef de Rang / F&B Service Expert - Sheraton Milan Malpensa

Sheraton Milan Malpensa Airport Hotel & Conference Centre; Ferno; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading hotel is seeking a Guest Service Expert to create memorable dining experiences for guests. Responsibilities include providing excellent service, managing dining areas, and ensuring cleanliness. Ideal candidates will have a high school diploma and strong communication skills, along with the ability to perform physical tasks.

Competenze

• Ability to stand, sit, or walk for extended periods.
• Physical ability to move, lift, carry, push, and pull objects up to 50 pounds.
• Creating a safe workplace and following company policies.

Mansioni

• Provide excellent guest service to create a memorable dining experience.
• Assist in setting up and cleaning work areas and supplies.
• Manage the dining area to ensure cleanliness and organization.

Conoscenze

Guest Service

Communication

Organization

Formazione

High school diploma or G.E.D. equivalent

Descrizione del lavoro

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Responsibilities include setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies. The Guest Service Expert makes transactions feel like part of the experience.

Key Responsibilities:

1. Provide excellent guest service to create a memorable dining experience.
2. Assist in setting up and cleaning work areas and supplies.
3. Communicate effectively with kitchen staff and guests.
4. Manage the dining area to ensure cleanliness and organization.

Qualifications and Requirements:

1. Creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication.
2. Ability to stand, sit, or walk for extended periods, and navigate uneven or slippery surfaces.
3. Read and verify menu information visually.
4. Physical ability to move, lift, carry, push, and pull objects weighing up to 25 pounds independently and up to 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Preferred Qualifications:

• High school diploma or G.E.D. equivalent.
• Less than 1 year of related work experience.
• No supervisory experience required.
• No license or certification necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, welcome, and connect guests through engaging experiences and thoughtful service. If you’re a team player excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, part of Marriott International, you join a portfolio of brands where you can do your best work, find your purpose, belong to an amazing global team, and become the best version of yourself.