Chef de Rang / Cameriere - Ristorante Torre, Fondazione Prada

Chef de Rang / Cameriere - Ristorante Torre, Fondazione Prada, Varese

Varese, Italy

Marchesi 1824 marks Prada Group's entry into the Food and Beverage world; the Marchesi pastry shops, synonymous with Milanese tradition and history, complement Caffè Principe in Forte dei Marmi, Bar Luce, and Ristorante Torre.

In particular, Ristorante Torre is a place where art, design, and dining come together with a deep sense of family. It is a reassuring, sincere, genuine gastronomic destination. Our commitment to ethical, environmentally respectful products guides us in sharing our passion with guests through an informal, charismatic, and familial approach, always offering seasonal excellence.

The furnishings, designed by Eero Saarinen, are complemented by original elements from the Four Seasons Restaurant in New York, designed by Philip Johnson. The space features three large ceramic sculptures by Lucio Fontana from the 1940s and a selection of more recent works by artists such as Thomas Demand, Jeff Koons, Goshka Macuga, and John Wesley.

The selected candidate will be responsible for customer service at Ristorante Torre.

Creating a refined and convivial atmosphere, respecting the standards of Ristorante Torre and the Prada Group, will be essential.

Responsibilities:

1. Hospitality: Providing high-quality service to customers, welcoming them courteously and professionally.
2. Client Services: Taking orders and offering suggestions that enhance the product and experience, considering customer preferences and needs. Attention to detail, anticipating needs, and respecting service times are crucial.
3. Client Satisfaction: Monitoring customer satisfaction levels and providing timely assistance throughout the experience.
4. Collaboration: Working synergistically with the Ristorante Torre staff to ensure coordinated and efficient service.
5. Food Experience: Possessing in-depth knowledge of the products, environment, and brand philosophy to enrich the customer experience.
6. Transaction Management: Handling payment transactions promptly and accurately when necessary.
7. Compliance: Adhering to food hygiene and workplace safety regulations.

Additional qualities include:

• Ability to establish empathetic relationships with clients.
• Passion and interest in the food sector.
• Excellent communication and relational skills, with a natural customer focus and attention to detail.
• Capacity to manage dynamic and complex situations professionally and courteously.
• Good organizational skills and time management to handle reservations and customer flow.
• Flexibility in working hours, including evenings, weekends, and holidays, and willingness to participate in events and special initiatives.