Chef de Rang - Bamboo Bar

Emaar Hotels & Resorts SRL (Armani Hotel Milano); Milano; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

Un hôtel de luxe à Milan recherche un serveur engagé pour offrir un service courtois et efficace. Ce poste implique de répondre aux besoins des invités et de garantir leur satisfaction tout au long de leur repas. Les candidats doivent avoir une attitude professionnelle et être prêts à s'adapter aux besoins de l'entreprise.

Mansioni

• Assurer un accueil professionnel et efficace des invités.
• Garantir la satisfaction des invités durant leur expérience de repas.
• Coordonner le service des aliments et des boissons.

Descrizione del lavoro

• Attend pre-service briefing for daily updates, ensuring tasks are followed up efficiently prior to guest’s arrival
• Meet and greet guests in a professional and efficient manner
• Ensure that mise en place levels are maintained accurately
• Present the menu and wine list
• Take guest food and beverages requirements promoting specials, recording preference and needs
• Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
• Co-ordinate the service of food and beverages together with the F&B Manager or F&B Supervisor efficiently and accurately
• Respond proactively to guest queries, ensuring that appropriate action is taken in the absence of Manager / Supervisor, followed by effective communication.
• Prepare and present bills accurately
• Wish “farewell” to all guests, ensuring guest satisfaction has been reached.
• Possibility to be transfer within the F&B division accordingly to business needs divisions.
• Attend training sessions and meetings as and when required