Catering Coordinator

Four Seasons Hotels and Resorts; Napoli; In loco; EUR 40.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury hotel chain in Naples, Italy is seeking an Administrative Assistant to support the Event and Catering Sales Managers. The role requires a college degree, two years of relevant experience, and strong organizational skills. You will prepare correspondence, maintain bookings, and assist in organizing events. A competitive salary and comprehensive benefits are offered.

Servizi

Competitive salary

Comprehensive benefits

Paid time off from day one

Complimentary employee meals

Tuition reimbursement

Competenze

• Minimum two years of secretarial, hotel, or related experience.
• Ability to multitask and type at least 50 wpm.
• Efficient handling of high-volume calls.

Mansioni

• Prepare correspondence including contracts and reports.
• Maintain accounts and update bookings.
• Assist with internal Four Seasons Meeting Program.
• Operate office equipment and manage departmental inventory.

Conoscenze

Attention to detail

Organizational skills

Strong written communication

Proficiency in MS Word and Excel

Formazione

College degree or equivalent experience

Strumenti

Delphi

Descrizione del lavoro

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other with respect. Our team members worldwide create memorable experiences for our guests, residents, and partners through a commitment to luxury and genuine care. We believe that providing a world-class employee experience and fostering a positive company culture are essential to delivering exceptional guest experiences.

At Four Seasons, we value recognizing familiar faces, welcoming newcomers, and treating everyone with kindness. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions by connecting genuinely with people and the world around us.

About the location :

Located on Florida’s Gulf Coast in Southwest Florida, Naples Beach Club, a Four Seasons Resort, features 156 luxurious beachfront private residences and a 222-room hotel within a 125-acre walkable coastal village in Old Naples. The resort honors local heritage and offers modern elegance, including residents-only facilities, a luxury spa, a well-being/fitness center, diverse fine dining options, outdoor activities such as tennis, an 18-hole golf course, bowling, a movie theater, and an exclusive private club. The Naples Beach Club is a paradise for relaxation and recreation.

About the role :

This position involves providing administrative support to the Event and Catering Sales Managers and Director. The role requires familiarity with all aspects of the catering planning process, assisting in organizing social events, and acting as a liaison with hotel departments and division heads for internal meetings.

What you will do :

1. Be part of a pre-opening team.
2. Handle incoming calls according to Four Seasons standards and assist overflow calls for Sales & Marketing, Food & Beverage, and the Executive Office.
3. Prepare correspondence, including letters, contracts, reports, banquet event orders, schedules, menus, and emails using Golden Sales & Catering, Social Tables, Power BI, and Microsoft O365.
4. Maintain accounts, update bookings, manipulate events in the function diary, and prepare Banquet Event Orders.
5. Assist with internal Four Seasons Meeting Program under the guidance of Catering Sales/Event Managers.
6. Distribute catering correspondence daily and weekly to hotel departments.
7. Maintain electronic and paper filing systems for catering records.
8. Operate office equipment such as printers, copiers, fax, paging systems, and bindery machines.
9. Adhere to sales and marketing standards and work professionally with colleagues and planning committees.
10. Assist with front-of-house operations, including guest greeting, hospitality desk, and banquet quick sets or teardowns.
11. Perform other tasks as assigned by hotel management.
12. Manage inventory of departmental supplies and printed materials.
13. Support clients and seek solutions in the absence of Catering or Event Management staff.
14. Participate in departmental and administrative meetings.
15. Create purchasing orders for the department.

What you bring :

• College degree or equivalent experience preferred.
• Minimum two years of secretarial, hotel, or related experience.
• High attention to detail and organizational skills.
• Ability to multitask and type at least 50 wpm.
• Efficient handling of high-volume calls.
• Strong written communication skills.
• Proficiency in MS Word, Excel, Internet, Outlook, and Delphi (a plus).
• Excellent communication skills in English.

What we are offering you :

• Competitive salary.
• Comprehensive benefits including Medical, Dental, Vision, and 401K with employer matching starting at 30 days.
• Paid time off from day one.
• Inclusive work environment with a cohesive team.
• Complimentary and discounted hotel stays worldwide.
• Wellbeing and mental health initiatives.
• Commitment to diversity and inclusion.
• Complimentary employee meals and beverages.
• Tuition reimbursement.

Learn more about working at Four Seasons by visiting our website.

Visa Requirements : US work authorization is required.

Four Seasons is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For EEOC information, visit the official website.