Cash and Credit Management Services (CCMS-CFM)

Accenture; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in the finance sector is seeking a professional with a Bachelor's degree in Accountancy or Finance for a key role in Receivables Management and Billing. The position requires a minimum of 2 years of experience in accounting, emphasizing strong financial reporting skills and excellent communication abilities. You will play a crucial part in maintaining positive cash flows and ensuring compliance with global policies in a dynamic work environment.

Competenze

• Minimum of 2 years experience in Accounting, preferably in Accounts Receivable.
• Strong financial, accounting, and reporting skills.
• Requires strong English writing and speaking skills.

Mansioni

• Coordinate with clients to ensure timely invoices and payments.
• Support Cash Application process and manage client receipts.
• Perform daily reconciliation of all Clearing accounts.

Conoscenze

Accounting skills

Communication

Financial Reporting

Formazione

Bachelor's degree in Accountancy or Finance-related course

Descrizione del lavoro

Responsibilities/Authorities

Maintain healthy working capital by ensuring correct and timely issuance of invoices, receivables are collected within payment term and cash receipts are applied as per remittance advice.

PROCESSES

Receivables Management

• Coordinate with Clients following a well-defined process to ensure invoices are received & approved. Negotiate payment date in accordancewith agreed payment terms.
• Work with other parts of the Cash and Credit Management Services/OTC Process
• Document calls and all communication in the Collection Tool with updates, and follow through to next steps as appropriate.
• Escalate disputes to Client team, understand and implement resolution as appropriate.
• Resolve bottlenecks preventing payment (e.g. client does not have copy invoice, no P.O. quoted, etc.)
• Negotiate promise to pay dates and escalate if agreement cannot be reached.
• Build and maintain strong relationship with both client and Accenture Client Team, to expedite payments and improve cashflows.
• Report on key reasons for non-payment and recommend remedial action.
• Business Operator Mentality to be incorporated and addressed for each decision.
• Consistently reach collection target. Reduce Days Billing Outstanding and ensureoverdue is kept to a minimum.

Cash Application

• Support the Cash Application process and team in a centralised, multilingual Service Centre environment.
• Processing of client receipts against open invoices.
• Troubleshoot unidentified receipts/ receipts without remittance information to determine client/ invoices being paid.
• Send unapplied cash notifications to appropriate Receivables Management Collector or Local Finance personnel where above tasks have not been conclusive.
• Identify SAP GL Codes, with WBS elements, cost centre or profit centre for non-client receipts and journal.
• Daily reconciliation of all Clearing accounts to ensure all receipts are accounted for.
• Demonstrate understanding of the reconciliation process and understand the accounting impact of incorrect entries within the cash application process.
• Ensure Global internal controls are completed daily and internal controls within CA are adhered to.
• Maintain service level with customer base – Measure progress against SLA and consistently satisfy customer in a ‘metrics focused’ organisation.
• Assist Teams with maintaining and exceeding Operation Excellence, ensuring full compliance with internal and external audit reviews.
• Provide reporting to management on issues, projects and processing statistics (unapplied, credit notes etc.)
• Carry out tasks to develop and attain team objectives.
• Support other countries outside your core portfolio when required and be adaptable to changing needs of the team and our customers.
• Ensure completeness and accuracy of accounting entries in relation to US and Local GAAP.
• Actively participate in the Monthly CCMS meetings and Cash Application Team Meetings.
• Process/Facilitate all Service Now requests received thru Portal within 16 working hours.
• Ensure all emails are answered and facilitated within the day.

Billing

• Posting financial document/s in SAP
• Process requests received from stakeholders accurately and in a timely manner
• Identify process challenges, develop improvement processes and recommend them when applicable
• Investigate and resolve any differences in financials
• Facilitate all DSM portal submission received thru Service Now within 24 hours from the time the request received
• Process internal customer billing change requests to allocate invoice to a different job
• Answers/resolve customer queries via email, Teams chat or thru call within the day
• Ensure that escalation matrix is strictly followed
• Processed financial documents and all other forms/records are properly stored in confidentiality and as per legal requirement
• Updating daily trackers to ensure on time delivery of the reports
• Ensure Global Policies are adhered to as part of Billing process requirement
• Support in maintaining and exceeding Operational Maturity, ensuring full compliance with internal and external audit reviews.
• Carry out tasks to develop and attain team objectives.
• Support other countries outside your core portfolio when required and be adaptable to changing needs of the team and our customers.
• Support in preparation of data and analysis to be presented to the Leadership Team
• Work in collaboration with other local finance teams
• Provide reporting to management on issues, projects, and processing statistics
• Assist in quality management reviews to ensure requirements are met.

Security Roles and Responsibilities

• Shall protect confidential information that is entrusted to them or to which they are otherwise exposed.
• Should not disclose any confidential Company, client, or third-party information to anyone outside the Company, except as authorized.
• Should not ever use confidential client, third-party or Company information for personal gain or advantage.
• Under no circumstances discuss with clients matters that concern other clients or engagements without the express authorization of such other clients.
• Must immediately open and act upon security communications from Protecting Accenture.

Education

Bachelor’s degree holder in Accountancy or Finance-related course.

Work Experience

Minimum of 2 years experience in Accounting. Accounts Receivable, General Accounting or Record-to-Report experience is required. Preference is given to candidates with Accounts Receivable Collections & Reconciliation experience. Experience in the Cash Application and/or Billing are a plus but not required. With strong financial, accounting and reporting skills. Requires strong English writing and speaking skills.

Working Conditions

• May be required to proceed to other Accenture Manila buildings/locations to provide CCMS services.
• May be required to render overtime as necessary and work on shifting schedule as necessary.