CARGO SALES AGENT ITALY

TAP Air Portugal; Italia; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join a leading airline's cargo division as a Sales Executive, where you'll drive sales through direct engagement with cargo agents in northern Italy. Your role involves coordinating sales activities, providing innovative solutions, and ensuring customer satisfaction while meeting business targets. Ideal candidates are strong negotiators with a proven track record in sales, excellent communication skills, and a proactive approach to customer service. A university degree and experience in air cargo are preferred.

Competenze

• At least 2-3 years of experience in sales or operations.
• Native Italian speaker with fluent English for business interactions.

Mansioni

• Schedule sales activities through regular visits to northern Italy cargo agents.
• Conduct inside sales activities via email, phone and call.
• Identify customer needs and provide solutions.

Conoscenze

Negotiation

Communication

Problem Solving

Formazione

University degree

Strumenti

CargoSpot

Microsoft Office

Descrizione del lavoro

Mission:Participate in sales and after-sales activities with the TAP Air Cargo sales network to ensure the logistical delivery of services in line with targets, policies, and procedures of the airline.

Brief Job Description:

Coordinate sales activities through regular visits to cargo agents in northern Italy, providing initial assistance and information, understanding, and meeting their needs. Offer win-win intermodal solutions to acquire the shipment. Use of cargo intelligence tools to monitor the market area, drive sales, and retain customers. Following up on shipments and providing after-sales support.

Collaborate with operational and commercial teams in Italy and abroad, reporting directly to the Cargo Manager.

Key Responsibilities:

• Schedule sales activities through regular visits to northern Italy cargo agents for commercial contacts and general support.
• Conduct inside sales activities via email, phone and call.
• Pursue and secure business in line with business objectives.
• Identify customer needs and provide solutions.
• Communicate significant trends, rate changes, routes, cargo regulations, and customs matters.
• Implement market pricing policies, including special rate negotiations with customers.
• Analyze market statistical information to follow up and pursue business targets.
• Identify and establish business contacts with potential customers.
• Ensure customer relationship management tools are updated on time.
• Verify Awbs
• Cooperate with operational team supervising and instructing handling agents

Who We Are Looking For:

• Strong negotiator with a hunter mindset, excellent interpersonal skills, and readiness to work in the field and meet clients.
• Ability to handle multiple vertical and horizontal stakeholders with multicultural backgrounds.
• Proven track record of success in winning and developing key customers.
• Ability to think outside the box and deliver innovative solutions.
• Flexibility while maintaining accuracy under stressful situations.
• Strong communication skills and commercial sense.
• Proactive, driven, and willing to go the extra mile for customers.
• Proficient in CargoSpot and Microsoft Office tools.
• Knowledge of commercial contracts and finance-related processes.
• Native/proficient Italian speaker with full business fluency in English.
• Willingness to travel locally for client meetings and a valid driving license.

About You:

• University degree (preferable).
• Good knowledge of air cargo with at least 2-3 years of experience in sales or operations.
• Native Italian speaker with fluent English for business interactions.
• PC literate with strong knowledge of MS Office.
• Excellent relationship-building and communication skills.
• Flexible and able to work independently.
• Problem-solving skills and efficiency-oriented mindset.
• Demonstrated skills in influencing and effective communication.
• Proficiency in corporate sales and negotiation techniques.
• Ability to thrive in a cross-functional team environment.