Career Opportunities: Client Advisor - Emporio Armani Firenze (4562)

EMPORIO ARMANI; Firenze; In loco; EUR 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

Ein innovatives Unternehmen im Mode- und Luxusbereich sucht einen Client Advisor für den Standort Florenz. In dieser spannenden Rolle sind Sie verantwortlich für die Gewährleistung einer herausragenden Kundenerfahrung und die Pflege der Boutique-Ästhetik. Mit Ihrer Leidenschaft für Mode und Ihren exzellenten Kommunikationsfähigkeiten tragen Sie zur Kundenbindung bei und fördern die Verkaufszahlen. Wenn Sie eine Karriere in einem dynamischen Umfeld anstreben, in dem Vielfalt und Zusammenarbeit gefördert werden, ist dies die perfekte Gelegenheit für Sie.

Competenze

• Mindestens 2 Jahre Erfahrung als Client Advisor in der Modebranche.
• Fließende Englischkenntnisse und starke Kommunikationsfähigkeiten.

Mansioni

• Gewährleistung einer herausragenden Kundenerfahrung und Loyalität.
• Überwachung der eigenen Leistung und Erreichung der KPIs.

Conoscenze

Erfahrung in der Mode- und Luxusbranche

Fließende Englischkenntnisse

Kommunikationsfähigkeiten

Teamgeist

Interpersonelle Fähigkeiten

Leidenschaft für die Modeindustrie

Descrizione del lavoro

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and purpose of the job:

Within the Emporio Armani store in Florence, you will join the team as a Client Advisor. In particular, you will reflect the brand philosophy and be characterized by professionalism, attention to detail, and technical knowledge.

Responsibilities:

1. Ensure excellence by offering an outstanding Client Experience
2. Build client loyalty, engaging potential, new or existing clients
3. Monitor your own performance, achieving the assigned KPIs
4. Provide an impeccable image of the boutique
5. Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements

Must have skills:

1. 2+ years of experience in the same role, possibly within the Fashion & Luxury industry
2. Fluent knowledge of English
3. Strong interest and passion for the fashion industry
4. Excellent communication and interpersonal skills
5. Team spirit

Nice to have skills:

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.