CALL CENTER REPRESENTATIVECARDINALE GROUP

Cardinale Automotive Group; Cardinale; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading automotive services company in Cardinale, Italy is seeking a friendly and motivated Call Center Representative. In this role, you will handle both inbound and outbound calls, ensuring every interaction leaves a positive impression. This position offers competitive pay and benefits, as well as training and growth opportunities with both part-time and full-time options available.

Servizi

Competitive pay and benefits

Training and growth opportunities

Flexible scheduling

Competenze

• Prior call center or customer service experience is a plus, but not required.

Mansioni

• Engage with warm leads through inbound and outbound calls.
• Provide accurate information about products and services.
• Build rapport and guide prospects through the next steps.
• Resolve questions or concerns efficiently.
• Document call details and maintain up-to-date records.
• Meet individual and team performance goals.

Conoscenze

Excellent communication and active listening skills

Strong problem-solving abilities

Multitasking and organizational skills

Descrizione del lavoro

Overview

About The Role

We’re looking for a friendly and motivated Call Center Representative to join our team. You’ll be connecting with warm prospects—handling both inbound and outbound calls—to answer questions, provide information, and ensure every interaction leaves a positive impression. We have both part-time and full-time positions available, offering flexibility to fit your schedule.

Responsibilities

• Engage with warm leads through inbound and outbound calls
• Provide accurate information about products, services, and policies
• Build rapport and guide prospects through the next steps
• Resolve questions or concerns efficiently or escalate as needed
• Document call details and maintain up-to-date records
• Meet individual and team performance goals

Qualifications

• Excellent communication and active listening skills
• Strong problem-solving abilities with a customer-first mindset
• Ability to multitask and stay organized in a fast-paced environment
• Prior call center or customer service experience is a plus, but not required

What We Offer

• Competitive pay and benefits (full-time employees)
• Training and growth opportunities
• Part-time and full-time roles available

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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