Business & Technology Senior Associate - Advisory - Milano

Experteer Italy; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading professional services firm in Milan is seeking a Senior Associate in IT operations to manage technology infrastructure and ensure delivery of high-quality IT services. You will be responsible for monitoring performance, troubleshooting issues, and implementing quality assurance processes. Key skills include analytical thinking and effective communication. This is a full-time position offering career growth opportunities.

Mansioni

• Manage and maintain technology infrastructure and systems.
• Monitor network performance and troubleshoot issues.
• Implement security measures and quality standards.
• Conduct audits and drive continuous improvement in IT systems.

Conoscenze

Accepting Feedback

Active Listening

Analytical Thinking

Auditing Methodologies

Communication

Continuous Process Improvement

Creativity

Embracing Change

Emotional Regulation

Empathy

Inclusion

Intellectual Curiosity

Internal Controls

Issue Management

IT Audit

IT Performance Management

Learning Agility

Quality Assurance Metrics

Quality Assurance Principles

Quality Assurance Process Evaluation

Descrizione del lavoro

Overview

Line of Service: Advisory

Industry/Sector: FS X-Sector

Specialism: Technology Strategy

Management Level: Senior Associate

Job Description & Summary: At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT quality management at PwC will focus on enabling the delivery of high-quality IT solutions and services through effective quality assurance processes and methodologies. You will be responsible for implementing quality standards, conducting audits, and driving continuous improvement in IT systems and processes.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Qualifications

Minimum years experience required: not specified in the provided content.

Skills

• Accepting Feedback
• Active Listening
• Analytical Thinking
• Auditing Methodologies
• Communication
• Continuous Process Improvement
• Creativity
• Embracing Change
• Emotional Regulation
• Empathy
• Inclusion
• Intellectual Curiosity
• Internal Controls
• Issue Management
• IT Audit
• IT Performance Management
• Learning Agility
• Quality Assurance Metrics
• Quality Assurance Principles
• Quality Assurance Process Evaluation

Summary

• Location: Milan
• Type: Full time