Business Growth Partner

InPost Italy; Giuliano di Roma; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

InPost, a leader in parcel delivery in Italy, is seeking a Business Growth Partner to drive growth initiatives across B2B logistics services. The role involves coordinating pilots, collaborating across teams, and optimizing performance to enhance customer experience. Join a dynamic international team and contribute to shaping the future of parcel delivery in Europe.

Servizi

Work on real campaigns with well-known e-commerce brands

Dynamic and international team environment

Excellent work-life balance

Competenze

• 1–2 years experience in e-Commerce, logistics, or project execution roles.
• Strong organizational and collaborative skills.
• Familiarity with B2B dynamics and client-facing activities.

Mansioni

• Support implementation of growth initiatives and coordinate pilots.
• Define and track KPIs for initiative performance.
• Support transition from pilot to full rollout.

Conoscenze

Organizational Skills

Cross-Functional Collaboration

Proactive Mindset

Data Handling

Strumenti

HubSpot

Monday

Tableau

Descrizione del lavoro

InPost is a leading player in the business-to-consumer parcel delivery market. In Poland, they are successfully redesigning the last mile for e-commerce as the market leader. InPost covers the Italian market with a network of 4,300 PUDOs (Pick Up and Drop Off points) and 2,222 fully automated parcel lockers (accessible 24/7), enabling customers to collect, send, and return parcels at their convenience. The aim is to continue scaling InPost in Italy at a similar rapid pace as in Poland. We’re passionate about our mission and products, and our People are the reason we succeed. We’re looking for driven and curious individuals to join us in re-writing the norm!

Role Mission

The Business Growth Partner supports the effective and scalable execution of growth initiatives across B2B logistics services (Out-of-Home and 2Door delivery). Acting as a connector between strategy, trade marketing, and Sales, the Partner helps launch and standardize new solutions by coordinating pilots, enabling sales, and ensuring readiness across internal teams.

Key Responsibilities

Initiative Execution

• Support the implementation of new growth initiatives (e.g., service pilots, co-marketing plans, new use cases)
• Coordinate marketing and commercial pilots with strategic clients
• Gather real-time insights from pilots and field operations to drive continuous improvement
• Collaborate closely with Sales, Logistics, Marketing, and Product/Tech teams
• Equip the Sales team with tools and initiatives to sell new services effectively
• Contribute to the creation of commercial toolkits (pitches, standard documentation)
• Ensure sales teams are fully trained and ready to engage with clients during rollouts

Performance Monitoring & Feedback

• Define and track KPIs for each initiative (adoption, volumes, margins, customer feedback)
• Analyze pilot results to support go/no-go decisions for broader rollout
• Propose actions to optimize performance and customer experience

Scale-Up & Knowledge Transfer

• Support the transition from pilot to full rollout, ensuring operational scalability
• Identify and document key repeatable practices and success factors
• Share learnings across teams to accelerate future go-to-market efforts

Qualifications

• 1–2 years of experience in e-Commerce, logistics, innovation, or project execution roles
• Strong organizational and cross-functional collaboration skills
• Proactive and execution-driven mindset
• Hands-on approach, comfortable working with data and operational environments
• Experience with B2B dynamics and client-facing activities
• Familiarity with CRM, BI, and project management tools (e.g., HubSpot, Monday, Tableau)

Why Join Us

• Work on real campaigns with well-known e-commerce brands
• Be part of a positive, dynamic, and international team
• Grow quickly by learning about trade marketing, B2B strategy, and customer engagement
• Help shape the parcel delivery experience across Europe

Excellent Work-life balance