Business Automation Intern

Boston Scientific; Lombardia; Hybrid; EUR 15,000 - 17,000; Full time

Benefits offered by this job

6-month internship

International environment

Hybrid work schedule

Opportunity to make an impact

Job summary

Boston Scientific Milan is offering a 6-month paid internship in the Solution Delivery team to gain hands-on experience in end-to-end order processing, data analysis, and customer interactions using tools like EDI, OCR, and SAP.

The role involves learning automation tools, monitoring order fallouts, configuring order systems, and collaborating with cross-functional teams to drive process improvements in an international environment with hybrid work from Milan offices.

Qualifications

• Currently pursuing a bachelor’s or master’s degree in Engineering, Information Systems, Business or Supply Chain.
• Motivated with interest in data & process analysis, focused on Order to Cash.
• Fluent in English (B2+/C1).
• Knowledge in SAP, Salesforce or Service Cloud is a plus.

Responsibilities

• Learn and familiarize with automation tools such as EDI and Esker through guided training and self-directed learning.
• Monitor and solve different fallouts in the order process.
• Configure and maintain order processing systems to facilitate accurate, smooth and efficient entry.
• Data analysis of customers’ order entry history, report on improvements, support requests.
• Support the implementation of new configurations of the tools with supervision from Solution Delivery Team.
• Collaborate with cross-functional teams to translate feedback into actionable improvements.

Skills

English proficiency

SAP

Salesforce

Service Cloud

Order to Cash

Data analysis

Team player

Education

Bachelor or Master in Engineering/Information Systems/Business/Supply Chain

Tools

EDI

OCR

Job description

Select how often (in days) to receive an alert: Create Alert

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About The Role

To provide valuable support to the Solution Delivery team to ensure smooth and efficient E2E order processing. The intern will gain hands‑on experience in order management processes, systems, and customer interactions by utilizing technologies like EDI and OCR view. In fact, by facilitating order monitoring and resolution of order related issues, the intern will gain in‑depth knowledge of the customers’ hurdles and assistance needed to reduce their automation gap.

Your Responsibilities Will Be

• Learn and familiarize oneself with automation tools such as EDI and Esker through guided training sessions and self‑directed learning.
• Monitor and solve the different fallouts in the order process.
• Configure and maintain order processing systems to facilitate accurate, smooth and efficient order entry.
• Data analysis of customers’ order entry history, report on possible improvements in the process and support requests.
• Support the implementation of new configurations of the tools through testing and master data updates, with careful supervision from Solution Delivery Team.
• Collaborate with cross‑functional teams to gather and translate feedback into actionable improvement initiatives.

What Do We Look for In You

• Studying a bachelor’s or master’s degree program in Engineering, Information Systems, Business or Supply Chain.
• Motivated person, familiar or interested in data & process analysis, with a focus on Order to Cash process.
• Fluency in English (B2+/C1).
• Knowledge in SAP, Salesforce or Service Cloud is a plus.
• Customer Centric mindset to improve the customer experience when doing business with companies like BSC.
• Excellent problem‑solving skills and solution oriented.
• Fast learner with a curiosity and aptitude for technical learning.
• Strong interest in automation technologies and willingness to learn new tools and concepts.
• Team player, proactively contributing to the projects.
• Ability to effectively prioritize, complete assigned tasks with minimal directsupervision.
• Good communication and interpersonal skills.
• Keen attention to detail and accurate data entry.

What We Can Offer To You

• 6-month paid internship (with the possibility to renew it for 6 more months).
• Working in an international environment.
• Inspirational colleagues & culture.
• A team-oriented company culture.
• International opportunities.
• Possibility to make an impact.
• Fast Growing and innovative environment.

Start date : December 2026- January 2027

Location : on our Milan offices, on a hybrid work mode schedule.

Requisition ID:637230

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life byprovidinga broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological,neurologicaland urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn .

Job Segment: Supply Chain, Intern, Social Media, Data Entry, Respiratory, Operations, Entry Level, Marketing, Administrative, Healthcare