Business Analyst

Wolters Kluwer; Lucca; On-site; EUR 28,000 - 41,000; Full time

Job summary

Wolters Kluwer in Lucca, Italy is seeking a Business Intelligence Analyst to develop dashboards and analytical models. You will work closely with General Managers, Product Managers and Sales Executives to translate data into actionable insights and inform strategy.

The role requires solid experience in statistical methods, data visualization, ETL, and proficiency with SAP BI tools. You will participate in data governance and maintain BI reporting quality within the Corporate Performance & ESG

Qualifications

• Bachelor’s degree in IT/Data Technology, Accounting or Finance.
• 2+ years in a comparable BI/analyst role.
• Experience with BI tools and SAP/BI stack preferred.

Responsibilities

• Develop sophisticated dashboards and scorecards.
• Conduct thorough data analyses to extract actionable insights.
• Collaborate with management to define data requirements and questions.
• Support ETL processes and data integration tasks.
• Identify trends and patterns in large datasets.
• Maintain and optimize BI tools and reports.
• Document findings and communicate recommendations clearly.
• Adhere to data privacy, governance and compliance standards.

Skills

Complex data analysis

Advanced visualization

Trend analysis

Data governance

Data-driven decision making

Education

Bachelor’s degree in IT/Data Technology, Accounting or Finance

Tools

SAS

JMP

KXEN

SAP/ECC

SAP/CRM

SAP/Business Objects

MicroStrategy

AlignStar

Excel

Job description

Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We are currently looking for a Business Intelligence Analyst to join our Corporate Performance & ESG Business Unit. CP & ESG delivers software solutions and services that help organizations manage financial, sustainability, operational, and regulatory reporting requirements, enabling better business performance, risk management, and compliance through data-driven decision-making.

About the Role

Responsible for developing and analysing statistical models to influence business strategy for assigned projects. Leverages relationships with business unit leaders (e.g., General Managers, Product Managers and Sales Executives) to facilitate the implementation and continuous optimization of strategies to overcome business challenges and maximize revenue growth and customer retention. Collects internal and external data and secondary research for assigned projects, extracting business insight through data analysis and providing recommendations for implementation and execution. Advanced knowledge of analytical software tools (e.g., SAS, JMP, KXEN, etc.), financial analytical expertise with financial, compliance and other databases and external tools. Analytical proficiency with SAP/ECC, SAP/CRM, SAP/Business Objects, MicroStrategies, business intelligence, and other data warehouse databases. Proficiency with mapping tools (e.g., AlignStar). Applies statistical methodologies (e.g., linear regression, logistic regression, CHAID/CART) with superior Excel and other data management skills (e.g., PivotTable, Macros, Analysis ToolPak). As a Business Intelligence Analyst, you will engage in advanced data tasks that contribute substantially to achieving team objectives. Your analytical proficiency and adept use of visualization tools will drive insights that reveal important business trends. By collaborating with management to define opportunities and interpreting complex datasets, you help shape data-driven decision-making processes.

Responsibilities

• Participate in the development of sophisticated dashboards and scorecards.
• Conduct thorough data analyses to extract actionable insights.
• Collaborate with management to define business questions and data requirements.
• Support more complex data extraction, transformation, and loading (ETL) processes.
• Identify and interpret significant trends and patterns in large datasets.
• Provide ongoing maintenance and optimization of BI tools and reports.
• Conduct root cause analysis to uncover deeper data insights.
• Document and communicate findings and recommendations effectively.
• Ensure adherence to data privacy, governance, and compliance standards.

Skills

• Complex Data Analysis: Proficiency in conducting deeper and meaningful analyses.
• Advanced Visualization: Expertise in creating insightful visual data representations.
• ETL Processes: Skills in managing data extraction, transformation, and loading.
• Collaborative Requirement Gathering: Ability to define business requirements with management.
• Trend Analysis: Proficiency in identifying and interpreting data trends.
• Optimization: Skills in enhancing the efficiency of BI tools and reports.
• Data Compliance: Strong understanding of data governance and privacy regulations.

Qualifications

• Education: Bachelor’s degree in IT/Data Technology, Accounting or Finance
• Experience: 2+ years in a comparable role

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation

€28.300,00 - €41.050,00 EUR The salary range shown applies to the primary location for this role. We also welcome applications from candidates who are based in, or able to attend, other Wolters Kluwer office locations in Italy. As compensation is location-specific, different salary ranges may apply. The applicable salary range for the relevant location will be communicated before interviews take place.

Company Culture

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024.

Equal Opportunity

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. We are also committed to complying with laws requiring equal opportunity in hiring.