Building Operations Engineer — Multisite Facilities Lead

JLL; Lombardia; On-site; EUR 34,000 - 43,000; Full time

Job summary

JLL is seeking a Building Operations Engineer in Milano (On-site) to manage a range of hard services across two client sites and support the Facilities Manager in daily operations. You will oversee planned and unplanned maintenance, liaise with suppliers, track utilities, and support safety and compliance programs.

The role requires a technical diploma or degree in architecture or engineering, strong problem-solving and communication skills, and experience in maintenance and team leadership.

Qualifications

• Diploma/degree level in technical discipline (architect or engineer)
• Knowledge of statutory and regulatory maintenance requirements for Client assets as well as Contract Management
• Problem solving skills
• Strong decision-making abilities
• Excellent written/verbal communication skills
• Spreadsheet and word processing proficiency
• Customer-focused approach
• Strong interpersonal skills
• Assertiveness
• Attention to detail
• Experience in Maintenance roles
• Experience in managing a team

Responsibilities

• Creation and adherence of planned maintenance regime for Client assets
• Follow up on maintenance planned by Landlord
• Attendance to unplanned maintenance activity
• Response and activity relating to Trouble Ticket (remedy) requests – responding within agreed SLAs
• Management and tracking of Building Operations stock including but not limited to: bulbs, filters, power supplies
• Management of local supplier base providing maintenance, project activity and reactive repairs
• Tracking of utility usage (electric, water, gas) and creation of innovative ideas to reduce environmental impact
• Liaison with relevant regulatory bodies including Safety groups – putting in place action plans when appropriate
• Oversee Building Operating and Maintenance manuals – managing updates when necessary
• Site Inspections (with other members of Facility Team) including but not limited to: support of daily cleaning inspection, heating, ventilation, air conditioning, landscaping (when present)
• Moves/Adds/Changes: desk assignments, furniture stock ordering and management, occupancy tracking
• Small Project Management / Creation of Budget & Activity Plan for Site Improvements: refurbishments, renovations, expansions
• Liaison with: Deskside/IT, Global Telecom, Global Security (for systems & devices), Global A/V, Security Guards Coordination (when present on site), other Building Operations Engineers on client sites
• Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training
• Raise purchase orders
• Deputize / provide cover for Assistant Facilities Manager / Facilities Manager when appropriate
• All other tasks and duties as assigned

Skills

Problem solving

Strong decision-making

Excellent written/verbal communication

Customer-focused

Strong interpersonal skills

Attention to detail

Experience in Maintenance roles

Experience in managing a team

Education

Diploma/degree in technical discipline (architect or engineer)

Job description

JLL is seeking a Building Operations Engineer in Milano (On-site) to manage a range of hard services across two client sites and support the Facilities Manager in daily operations. You will oversee planned and unplanned maintenance, liaise with suppliers, track utilities, and support safety and compliance programs.

The role requires a technical diploma or degree in architecture or engineering, strong problem-solving and communication skills, and experience in maintenance and team leadership.