BU HOM Service Business Development

GEA Group; Parma; In loco; EUR 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company in Flow Technologies is seeking a motivated Business Development Service Manager in Parma, Italy, to lead the evolution of service products. The role involves service product management, customer interaction, and regular travel worldwide to meet key stakeholder needs. Ideal candidates will have a background in mechanical or industrial engineering, strong customer orientation, and project management skills.

Competenze

• Ability to read and interpret technical drawings and manuals.
• In-depth insight of Homogenizer products and markets.
• Availability to travel approximately 20-30% for the role.

Mansioni

• Ensuring Service Products deployment towards the global Service organization.
• Managing the Service Products Portfolio and creating quotations.
• Developing the BU HOM Service Portfolio in line with customer demands.

Conoscenze

Customer orientation

Project management

Technical drawing interpretation

Formazione

Studies in industrial engineering

Mechanical engineering

Computer science

Strumenti

SAP

Descrizione del lavoro

Responsibilities / Tasks
BU HOM Service Business Development
Here in GEA Mechanical Equipment Italy, as head quarter of Business unit Homogenizer in the Division Separation and Flow Technologies of GEA, we are looking for a motivated candidate as part of the growing team of Service Business Development. Service is gaining importance year after year, and the Service org is a continuous evolving organization that adapt itself to ensure best customer experience. For maintaining leadership in the market and the very strong position to the competition, GEA Service is running its transformation to a relationship-based Service: Service Business Development office is the key for leading to a more sophisticated Service Portfolio, adding and develop machine remote control and all the new business models around that, to reach best in class Service Support. We are looking for open minded and engaged people that want to guide this evolution with us, contributing to stimulate the environment with ideas and dedication. Main work location is Parma, with necessity to travel globally following the role needs.
Fundamental Tasks
* Ensuring Service Products deployment towards the global Service organization
* Provides guidelines, Service Sales&Marketing material and procedures to local Service teams
* Managing the Service Products Portfolio
* Create quotations for upgrades/modernizations
Service Product Portfolio Tasks
* Develop the BU HOM Service Portfolio ensuring that is continuously in line with customer demands and needs, leading to effective growth for GEA
* Contribute to the development of the GEA SFT Service Strategy and all the related products
* Support the continuous development of digital service products and business models
* Interacts with other GEA Divisions, external parties where needed to support GEA Initiatives
* Manage Service "digi&green" products for the Business Unit Equipment
* Establish an effective Product Ideation and Business Plan for each new Service Product
Communication
* Regular coordination with all relevant internal departments as well as the GEA countries orgs
* Regular coordination with all relevant Service Management levels within the BU and Division
* Create and maintain a proper communication channel on Service Product launch
Your Profile / Qualifications
* Studies in the field of industrial engineering / mechanical engineering / computer science with appropriate knowledge or a comparable qualification
* Ability to read and interpret technical drawings (mechanical and possibly electrical diagrams), use and maintenance manuals and spare parts manuals
* In depth insight of the Homogenizer related Products and Markets - preferably other GEA Equipment (preferred)
* The ability to steer initiatives and projects autonomously, motivating individuals to contribute
* Customer orientation
* Knowledge of SAP is appreciated
* Availability to travel (mainly abroad) for approximately 20/30% of the annual working time
Your Profile / Qualifications
* Studies in the field of industrial engineering / mechanical engineering / computer science with appropriate knowledge or a comparable qualification
* Help Desk experience (preferred)
* Ability to read and interpret technical drawings (mechanical and possibly electrical diagrams), use and maintenance manuals and spare parts manuals
* Vibrations analysis certification is appreciated
* In depth insight of the Homogenizer related Products and Markets - preferably other GEA Equipment (preferred)
* The ability to steer initiatives and projects autonomously, motivating individuals to contribute
* Customer orientation
* Knowledge of SAP is appreciated
* Availability to travel (mainly abroad) for approximately 30% of the annual working time
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