Broker Relationship Manager

Buscojobs; Lombardia; In loco; EUR 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking a Broker Relationship Manager to strengthen client relationships and support business development in Italy. This role includes managing client accounts, enhancing partnerships, and leveraging data to anticipate customer needs. Ideal candidates will possess strong insurance industry knowledge and a customer-centric mindset, allowing them to act as brand ambassadors.

Competenze

• Experience in the insurance sector required.
• Strong analytical skills for business plans.
• Ability to engage with C-Level professionals effectively.

Mansioni

• Manage and develop client accounts through proactive contact.
• Analyze customer data to identify cross-selling opportunities.
• Maintain partnership with the underwriting department.

Conoscenze

Knowledge of the insurance industry

Proficiency in Italian

Proficiency in English

Data-driven approach

Customer-centric decision making

Effective communication

Teamwork skills

Descrizione del lavoro

We are looking for a highly motivated, proactive, and energized professional to contribute to our market strategy approach, developing and executing the go-to-market proposition of AXA XL in Italy together with the Distribution team. In this highly market-facing role, your key mission is nourishing partnerships with clients and brokers to support business development, while providing high-profile client relationship management. As a Broker Relationship Manager, you will manage the ongoing commercial client portfolio, retain, renew, and build partnerships, acting as the intermediary between clients and Underwriting and Operations teams.

Discover your opportunity

The Broker Relationship Manager is responsible for :

• Customer Management

Independently managing accounts by coordinating all services, maintaining and enhancing the company’s relationships with existing and new clients through proactive and ongoing contact initiatives.

• Using industry and customer data analysis to address clients’ needs and identify cross-selling opportunities.
• Expanding existing accounts by identifying potential gaps in coverage, recommending, and implementing appropriate coverage.
• Increasing the profitability of existing product lines by encouraging clients to use added-value services.
• Looking for client solutions from a group perspective.
• Maintaining timeliness and completeness when interacting with clients and colleagues.
• Knowledge Management

Proactively maintaining partnership with the underwriting department by keeping them informed of pertinent account information.

• Liaising with colleagues, researching, and maintaining knowledge of developing trends regarding underwriting, appetite, and pricing changes.

You will report to the Head of Distribution & Market Strategy, Italy.

Qualifications and Skills

• Knowledge of the insurance industry or proven experience in the insurance sector.
• Proficiency in Italian and English.
• Data-driven approach to the market, leveraging technology and data to understand and anticipate customer needs and behaviors.
• Systematic approach to business and analytical skills to build and execute ad-hoc business plans for market strategy projects.
• Customer-centric decision making, active listening, and providing customized advice and solutions. Act as a brand ambassador.
• Effective communication and relationship skills to interact with C-Level professionals internally and externally.
• Ability to adapt flexibly to new circumstances, support change, think outside the rule-based procedures, and learn quickly from failures.
• Teamwork skills, working effectively with members from diverse expertise, locations, and cultures to achieve collective goals.

About AXA XL

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We serve mid-sized companies, multinationals, and inspiring individuals by providing innovative re / insurance solutions. We combine a comprehensive capital platform, data-driven insights, leading technology, and top talent in an inclusive workspace to deliver top client service across property, casualty, professional, financial lines, and specialty insurance. Our approach is flexible and innovative, partnering with those who move the world forward.

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and considers applicants regardless of gender, sexual orientation, age, ethnicity, marital status, religion, disability, or other protected characteristics. We believe that a diverse and inclusive culture fosters business growth and success. We support flexible working arrangements, family-friendly benefits, and are recognized on the Diversity Best Practices Index. We are also signatories to the UK Women in Finance Charter.

Sustainability

Sustainability is a core part of our business strategy, essential in an ever-changing world.

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Relationship Manager • Lombardia, Milano, Italia