BRAND AMBASSADOR Luxury German

JR Italy; Monza; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global customer relations firm is seeking a highly skilled Brand Ambassador for the luxury sector. The ideal candidate should possess strong customer care skills and be fluent in German, with a passion for fashion and luxury brands. Responsibilities include managing customer relations and assisting with online purchases. Join a multicultural team dedicated to excellence in customer service.

Competenze

• Strong customer care attitude and fluency in German (B2/C1) required.
• Experience in e-commerce, Customer Care, Fashion, or Luxury is preferred.
• Good knowledge of IT tools and willingness for ongoing training in luxury.

Mansioni

• Manage customer relations with Italian and international customers via phone/chat/email.
• Assist customers with online purchases in e-commerce and after-sales support.

Conoscenze

Customer care attitude

Fluency in German

Empathy

Communication skills

Interpersonal skills

Formazione

Degree in e-commerce, Customer Care, Fashion, or Luxury

Strumenti

Microsoft Office

Descrizione del lavoro

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Client:

Odity

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

208806843193176883233711

Job Views:

4

Posted:

27.08.2025

Expiry Date:

11.10.2025

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Job Description:

At Odity, we are experts in customer relations. We support brands that trust us to take care of their greatest asset: their customers.

We are a multicultural team of 1,500 employees based in 10 offices worldwide: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

We work with over 350 brands across sectors like luxury, lifestyle, fashion, automotive, insurance, banking, and media.

We’re looking for a highly skilled BRAND AMBASSADOR Luxury German to join our team. The ideal candidate has a strong customer care attitude, is fluent in languages, empathetic, passionate about fashion and luxury brands, with excellent communication and interpersonal skills.

Languages knowledge:

German (B2/C1)

Tasks:

• Customer relations with Italian and international customers via phone/chat/email
• E-commerce and after-sales support: assisting customers with online purchases

Contract: Full-time, 8 hours/day (40 hours/week), on shifts, 5 days a week.

Qualifications:

• Degree and/or experience in e-commerce, Customer Care, Fashion, and Luxury
• Good knowledge of IT tools, especially Microsoft Office
• Ongoing training on Luxury Brands
• Continuous language practice and professional growth in luxury

Join our team by sending your CV! A language test will be part of the initial interview phase.

Odity is committed to equal opportunity employment. We are passionate about our work and supporting each other.