BRAND AMBASSADOR Luxury German

JR Italy; Como; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

An innovative company is looking for a passionate Brand Ambassador for the Luxury sector. This exciting role involves managing customer relations and providing exceptional support to clients in the luxury and fashion industries. The ideal candidate will thrive in a multicultural environment, showcasing their communication skills and empathy while assisting customers with their online purchases. Join a dynamic team that values continuous growth and training in the luxury market, and be part of a supportive atmosphere that celebrates diversity and collaboration.

Competenze

• Degree and/or experience in e-commerce, Customer Care, Fashion, and Luxury sectors.
• Proficiency in main IT tools, especially Microsoft Office.

Mansioni

• Manage customer relations with Italian and international clients via phone, chat, and email.
• Provide e-commerce and after-sales support, assisting customers with their online purchases.

Conoscenze

Customer Care

Communication Skills

Empathy

Fluency in German

Interpersonal Skills

Formazione

Degree in E-commerce

Experience in Fashion

Experience in Luxury Sectors

Strumenti

Microsoft Office

Descrizione del lavoro

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At Odity, we are experts in customer relations. We support the brands that trust us to take care of their greatest wealth: their customers.

We are a multicultural team of 1,500 employees based in 10 offices around the world: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

Currently, we collaborate with over 350 brands across sectors such as luxury, lifestyle, fashion, automotive, insurance, banking, and media.

We are seeking a highly skilled BRAND AMBASSADOR Luxury German to join our team. The ideal candidate will have a strong customer care attitude, be fluent in multiple languages, empathetic by nature, passionate about fashion and international luxury brands, with excellent communication and interpersonal skills.

Languages required:

German (B2/C1)

Responsibilities:

1. Manage customer relations with Italian and international clients via phone, chat, and email.
2. Provide e-commerce and after-sales support, assisting customers with their online purchases.

Contract details:

Full-time, 8 hours/day (40 hours/week) on shifts, 5 days a week.

Qualifications:

• Degree and/or experience in e-commerce, Customer Care, Fashion, and Luxury sectors.
• Proficiency in main IT tools, especially Microsoft Office.
• Ongoing training in Luxury Brands.
• Continuous language practice and professional growth in the luxury industry.
• Ability to work collaboratively in a supportive environment.
• Experience in innovative and welcoming spaces.

Send your CV and join our team! A language test will be part of the initial interview process.

Odity is committed to equal opportunity employment. We are driven by a passion for our work and supporting each other.