BRAND AMBASSADOR Luxury French & English

JR Italy; Pavia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dynamic Brand Ambassador fluent in French and English to enhance customer relations in the luxury sector. This role involves engaging with clients through various channels, providing exceptional support for e-commerce transactions, and fostering a deep understanding of luxury brands. Join a vibrant team dedicated to customer excellence and professional growth in a collaborative environment. If you are passionate about fashion and luxury, this opportunity is perfect for you!

Competenze

• Degree and/or experience in e-commerce, Customer Care, Fashion, or Luxury.
• Ongoing training on Luxury Brands and continuous language practice.

Mansioni

• Manage customer relations with Italian and international clients.
• Provide e-commerce and after-sales support to assist customers.

Conoscenze

Fluent in French

Fluent in English

Customer care attitude

Excellent communication skills

Interpersonal skills

Formazione

Degree in e-commerce or Customer Care

Experience in Fashion or Luxury

Strumenti

Microsoft Office

Descrizione del lavoro

Job Description

At Odity, we are experts in customer relations. We support brands that trust us to take care of their greatest asset: their customers.

We are a multicultural team of 1,500 employees based in 10 offices worldwide: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

We collaborate with over 350 brands across sectors such as luxury, lifestyle, fashion, automotive, insurance, banking, and media.

We are seeking a highly skilled Brand Ambassador for Luxury French & English to join our team. The ideal candidate demonstrates a strong customer care attitude, is fluent in languages, empathetic, passionate about fashion and international luxury brands, with excellent communication and interpersonal skills.

Languages Required

• French (C1/C2)
• English (C1/C2)

Responsibilities

• Customer relations with Italian and international clients via phone, chat, and email
• E-commerce and after-sales support, assisting customers with online purchases

Contract Details

Full-time, 8 hours/day (40 hours/week), on shifts, 5 days a week

Qualifications

• Degree and/or experience in e-commerce, Customer Care, Fashion, or Luxury
• Proficiency with Microsoft Office tools
• Ongoing training on Luxury Brands
• Continuous language practice and professional growth in the luxury sector

Additional Information

Join a collaborative, supportive, and innovative environment. Send your CV to become part of our team. A language test will be part of the initial interview process.

Odity is committed to equal opportunity employment and driven by a passion for our work and mutual support.