Brand Ambassador

Puig; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading luxury brand is seeking a Brand Ambassador in Milano to enhance its retail presence. The role demands a dynamic individual with sales expertise in the beauty sector, excellent customer service skills, and a capacity to lead a team. The ideal candidate should also have strong commercial acumen and a passion for luxury products.

Competenze

• 2-3 years of sales experience in luxury beauty retail.
• Fluency in Italian and English; other languages are a plus.
• Expertise in make up and fragrances.

Mansioni

• Embrace brand experience and meet individual sales goals.
• Provide excellent customer service and maintain visual standards.
• Monitor KPIs and execute monthly floor sets.

Conoscenze

Commercial skills

Leadership

Interpersonal skills

Clienteling

Customer service

Sales skills

Formazione

Certification in Make up

Descrizione del lavoro

The Opportunity

To support the growth of our retail presence, we are currently looking a Brand Ambassador for our distributed brand, Hermes La Beautè.
This role requires a dynamic, sales-driven, and detail-oriented individual. The ideal candidate will combine excellent commercial skills with strong leadership capabilities to guide the team in achieving business goals while delivering a memorable customer journey.

What you'll get to do

• Embrace the Brand Experience and follow training guidelines and standards to reflect the brand standards and image;
• Consistently meet individual sales goals;
• Provide excellent customer service skills, great selling skills and exhibit motivation to succeed;
• Follow company policies, procedures and use visual techniques to maintain the visual standards;
• Monitor KPI through specific analysis;
• Maintain selling floor by ensuring the following:
o Understand and execute monthly floor sets;
o Placing and/or hanging back items as you work;
o Replenishing merchandise after selling;
o Folding and placing merchandise on the correct hanger, tissue paper, etc;
o Place tickets inside the item and not visible to the customer.

We'd love to meet you if you have

Ideally, the person we are looking for this position should possess:
- A minimum of 2/3 year on sales, preferably in a beauty luxury retail environment;
- Italian and English Fluent are a must, other foreign languages is a plus;
- Willing to work in and promote a team-oriented environment;
- It is mandatory to have both Make up and fragrances expertise, certification is considered as a plus (Ex. Make up school);
- Excellent interpersonal skills required to ensure clear, effective communication with all management and staff;
- Must be results driven and flexible to change;
- Proven experience in driving sales and meeting sales targets, preferably if niche environments;
- Excellent customer service level;
- Strong clienteling background.