Beverage Manager

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the role:

**This role will not be onboarded until May 31st 2025**

The Beverage Manager anticipates and fulfills guest needs by offering expert knowledge of our food and beverage menu, including detailed insights into preparation methods across all outlets.

What you will do:

• Be a part of the pre-opening team!
• Coordinate the sourcing of wine, beers, and spirits to include working with Purchasing to create requisition policies and procedures. Maintain relationships with distributors and sales reps.
• Build wine lists, beverage menus, and after-dinner drink menus as well as overseeing maintenance in all outlets.
• Oversee the profitability of the overall hotel’s beverage program (inclusive of managing inventory of spirits, beers, and non-alcoholic beverages). Follow and maintain all local, state, and federal laws relating to alcohol service and consumption.
• Collaborate with Catering sales team developing unique beverage offerings for events and groups; assist in service at events and in restaurants supporting the wine and beverage sales; collaborate with wine producers and other wine industry contacts to host events creating exposure for the hotel and its restaurants.
• Develop sommeliers in hotel restaurants and train sommeliers on organizing wine, updating lists/menus. Oversee bar program in conjunction with each outlet's bar team and management staff serving as a resource for all staff.
• Manage and restock wine inventory as per the outlined master cellar and list.
• Support the operational team during service as needed in the capacity of manager or sommelier.
• Assist in building training materials for all food and beverage outlets; create beverage service policies and procedures. Lead ongoing training sessions for food and beverage staff on wine and beverage knowledge.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Be knowledgeable and savvy in operating systems used in the operation (procurement system, scheduling and payroll, table management/reservations system, forecasting/budgeting/inventory taking etc.)
• Create weekly beverage reports to track sales; analyze wine lists and bar menus for opportunities in costing and sales; manage the beverage portion of the P&L for the hotel and its restaurants.
• Conduct monthly inventory along with the help of sommeliers and Purchasing.
• Maintain appropriate COGS on all beverage items. Organize wine cellars and beverage storage within all outlets.

What you bring:

• Pre-opening experience, project, and stakeholder management.
• Excellent personal presentation and interpersonal skills.
• College degree preferably specializing in hotel/restaurant management or equivalent wine experience is required. A certification from the Court of Master Sommelier is preferred.
• Four years of food service or related work experience.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires the ability to operate and utilize culinary production equipment and tools.
• Ability to read, write, and speak English.
• Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions.
• Must be able to obtain any required food handling or sanitation certifications required by local or state agencies.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays, including day and evening shifts.

What we are offering you:

• Lucrative salary!
• Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
• Time off plans starting on the day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel stays around the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Learn more about what it is like to work at Four Seasons-visit us:

Visa Requirements

US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website.