Bellboy/Facchino - Sheraton Milan Malpensa

JR Italy; Varese; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking Guest Arrival Experts to create memorable experiences for guests. This role focuses on delivering exceptional service during arrivals and departures, ensuring guests feel welcomed and valued. Candidates should possess strong communication skills and a dedication to customer satisfaction. The position requires physical activity, including lifting and moving objects. If you are a team player eager to contribute to a positive guest experience, this opportunity is perfect for you. Join a global community committed to excellence and diversity.

Competenze

• High school diploma or G.E.D. is required.
• No prior work or supervisory experience is necessary.

Mansioni

• Guide guests through their arrival and departure experiences.
• Perform physical tasks such as lifting and carrying objects.

Conoscenze

Customer Service

Communication

Problem Solving

Formazione

High School Diploma or G.E.D.

Descrizione del lavoro

Social network you want to login/join with:

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Client:

Hosco.com

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

242629040634278707233711

Job Views:

1

Posted:

06.05.2025

Expiry Date:

20.06.2025

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Job Description:

POSITION SUMMARY

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We aim to create a memorable and unique experience from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services guiding guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done, whether processing operational needs, addressing guest requests, completing reports, or sharing local highlights. The Guest Arrival Expert makes transactions feel like part of the experience.

Key success factors include creating a safe workplace, following company policies, maintaining confidentiality, protecting assets, upholding standards, and presenting a professional appearance and communication. Guest Arrival Experts will be on their feet and moving around, performing physical tasks such as moving, lifting, carrying, pushing, and pulling objects up to 50 pounds unaided, and over 75 pounds with assistance. Doing all these tasks well is critical to guest satisfaction and business success.

PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D.
Work Experience: None required.
Supervisory Experience: None.
Certifications: None.

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in non-discrimination based on protected characteristics such as disability and veteran status. When you join Sheraton, part of Marriott International, you become part of a global community dedicated to creating engaging experiences and thoughtful service. If you are a team player eager to deliver meaningful guest experiences, we encourage you to explore career opportunities with Sheraton. Join us in our mission to be ‘The World’s Gathering Place’. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.