Bellboy/Facchino - Sheraton Milan Malpensa

Sheraton Milan Malpensa Airport Hotel & Conference Centre; Sesona; In loco; EUR 20.000 - 25.000; Tempo pieno

Descrizione del lavoro

A leading hotel is looking for a Guest Arrival Expert to enhance guests' experiences from arrival to departure. This role requires effective customer interactions and is suitable for entry-level candidates with a high school diploma. At Sheraton, you'll join a diverse team committed to great service and creating memorable experiences.

Competenze

• No related work experience required.
• No supervisory experience needed.
• License or Certification: None.

Mansioni

• Ensure memorable first and last impressions for guests.
• Assist guests during arrival and departure experiences.
• Complete operational tasks and address guest requests.

Formazione

High school diploma or G.E.D. equivalent

Descrizione del lavoro

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Client:

Sheraton Milan Malpensa Airport Hotel & Conference Centre

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

48befc25f033

Job Views:

6

Posted:

20.06.2025

Expiry Date:

04.08.2025

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Job Description:

POSITION SUMMARY

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.