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Sheraton Milan Malpensa Airport Hotel & Conference Centre
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48befc25f033
2
26.04.2025
10.06.2025
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POSITION SUMMARY
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We aim to create a memorable and unique experience from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing local highlights, the Guest Arrival Expert makes transactions feel like part of the experience.
In any role, success depends on creating a safe workplace, following company policies, maintaining confidentiality, protecting assets, upholding quality standards, and presenting a professional appearance and communication. Guest Arrival Experts will be on their feet, moving around, and taking a hands-on approach to work, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 50 pounds without assistance, and objects weighing more than 75 pounds with assistance. Performing these duties well is critical to providing excellent service and ensuring the success of our business.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: None required.
Supervisory Experience: None required.
License or Certification: None needed.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-first culture. We are committed to non-discrimination based on any protected characteristic, such as disability or veteran status, or any other protected under law.
Joining Sheraton means becoming part of a global community. Since 1937, Sheraton has been a gathering place and a connector for guests and associates worldwide. We foster a sense of belonging through engaging experiences and thoughtful service. If you are a team player excited to deliver meaningful guest experiences, we encourage you to explore career opportunities with Sheraton. Join us in our mission to be ‘The World’s Gathering Place’. When you join Sheraton Hotels & Resorts, part of Marriott International, you become part of a brand portfolio committed to excellence. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.